What to do if my TUYA A1 Security Camera is unable to connect?
If your TUYA Security Camera is unable to connect, check your WiFi name and password. Also, ensure your WiFi is 2.4G, as 5G is not supported. Make sure your camera and phone are close to the router during the connection process.
Why is my TUYA A1 not sending alarm push notifications?
If you are not receiving alarm push notifications from your TUYA Security Camera, please enable Smartlife app notifications in your mobile settings.
What to do if my TUYA Security Camera failed to add device?
If your TUYA Security Camera failed to add device, please enable Smartlife app cellular data in your mobile settings.
Why is my TUYA Security Camera not recording alarm videos?
If your TUYA Security Camera is not recording alarm videos, please insert an SD Card.
How to change my TUYA Security Camera to a new network?
To change your TUYA Security Camera to a new network, press the reset key to restore the factory default settings, and then reconnect the camera to the new network.
General| Resolution | 1080P |
|---|---|
| Night Vision | Yes |
| Two-way Audio | Yes |
| Motion Detection | Yes |
| Storage | MicroSD card (up to 128GB) |
| Connectivity | Wi-Fi |
| Power Supply | DC 5V |
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