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Service Arrangement
1. Please call 01424 751888 for your nearest Service Agent.
2. You will need to quote the serial number.
If the service is needed because of:
a. Misuse, poor installation or accident, i.e. a jammed condition you are unable to free yourself,
then the agent will clear it and charge you accordingly based on the agent’s time and distance.
b. A failure under Guarantee, then the agent will rectify the fault or replace the defective
part(s) free of charge to you. This is why it is important to return the guarantee registration
card within 30 days of purchase.
c. A failure out of Guarantee, then the agent will quote you either to rectify the fault, or offer to
replace the damaged part(s). In this case you will have to pay for the visit, any parts required
and work done.
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