For questions or concerns, email: service@ussolid.com
Thank you for purchasing the U.S. SOLID ultrasonic cleaner. To ensure smooth and
safe operations, please review this full manual for a better working experience.
Changes in technology happen often and rapidly, which is why our team at U.S. SOLID
reserves the right to modify the specifications and procedures for this ultrasonic
cleaner immediately and without notice. The Company will not assume responsibility
for equipment damage or malfunction due to improper operation, incorrect repairs,
or use of unauthorized parts.
You have 30 days from the date of delivery to return this product. A 15% restocking
fee will be applied if the returned item has been opened. We provide a 12-month
warranty from the date of the sale, and we are responsible for any replacement parts
caused by quality issues within the warranty window. If you want to return a
defective item, please contact our customer service team to receive a free prepaid
shipping label for your return. To expedite the warranty process, please describe the
issue and include the following information: purchase date, order number, name of
the original purchasing entity, delivery address, and serial number. After the
12-month warranty period, we offer to replace parts at the current retail cost, but
complete product returns will not be accepted.
The warranty will only be in effect if all instructions in the manual are followed. The
warranty does not cover damage caused by force majeure (e.g., natural disasters
such as hurricanes, floods, or earthquakes).
This manual includes basic safety precautions, installation, operation, and
maintenance instructions.