Making calls to multiple parties 39
Making calls to multiple parties
Consultation
You interrupt your call to consult with a user (including external users) and then
resume the original call.
p You are conducting a call.
Activating and conducting an inquiry/consultation call
s t w Activate inquiry. The current call is placed "on hold", so that the first user waits.
o Enter the phone number for the consultation call.
p The number is dialed. The station answers. The consultation starts.
The second user is busy or does not answer
During the consultation you can:
• Book a callback page 66,
• Activate call waiting page 41 or
• Busy override page 42.
Ending a consultation call and returning to the waiting call
Either:
s t w If the consultation call/inquiry function was activated but a number was not yet
entered: Select the menu item and confirm.
s t w Select the menu item and confirm.
You are reconnected with the first party. The second call party hears the busy
tone and hangs up.
Ors t w The second user hangs up. By pressing "TO WAIT. CALL ", you are
reconnected
with the first party again.
You can also:
• Toggle between the partners page 44,
• Set up a conference page 45 or
• Transfer the waiting partner to the second partner page 43.
CONSULT
TO WAIT. CALL
RETURN
TO WAIT. CALL
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