Unify OpenStage 20 E Operating Instructions

Unify OpenStage 20 E

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OpenStage 40, OpenStage 40 G

OpenStage Key Module 40

HiPath 3000, OpenScape Business,

OpenScape Office

Operating Instructions

A31003-S2000-U107-14-7619

Table of Contents

Important Information3
- Trademarks3
- Location of the Telephone4
- Software Update4
- Product Support on the Internet4
- Table of Contents5
General Information11
- About this Manual11
- Service11
- Intended Use12
- Telephone Type12
- Voice Encryption12
- Speakerphone Quality and Display Legibility12
- Multi-Line Telephone, Executive/Secretary Functions13
  - Group Functions13
Getting to Know the Openstage14
- The User Interface of Your Openstage 40/40 G14
- Ports on the Underside of the Phone15
  - Using Network Ports more Efficiently16
- Key Module17
  - Openstage Key Module 4017
  - Openstage Key Module 1518
- Blf19
- Keys20
- Display25
  - Idle Mode25
  - Telephony Dialogs27
- Mailbox29
  - Messages29
  - Voicemail29
- Caller List30
- Menu31
  - Program/Service Menu31
  - Telephone User Menu32
- Control and Monitoring Function32
Basic Functions33
- Accepting a Call33
- Switching to Speakerphone Mode35
- Switching to the Handset35
- Open Listening During a Call35
- Making Calls36
- Redialing a Number37
- Ending a Call38
- Rejecting Calls38
- Turning the Microphone on and off38
- Calling a Second Party (Consultation)39
  - Switching to the Held Party (Alternating)39
  - Transferring a Call39
- Forwarding Calls40
- Using Callback44
Enhanced Phone Functions46
- Accepting Calls46
- Making Calls50
- During a Call59
- If You Cannot Reach a Destination67
  - Call Waiting (Camp-On)67
  - Busy Override - Joining a Call in Progress67
- Using Night Answer68
Programming Sensor Keys69
- Configuring Function Keys69
  - Overview of Functions70
- Programming a Procedure Key72
- Configuring Repdial Keys73
- Changing the Label74
- Deleting Sensor Key Programming74
Displaying and Assigning Call Charges75
- Displaying Call Charges (Not for U.S.)75
- Displaying Call Charges for Another Telephone (Not for U.S.)76
- Dialing with Call Charge Assignment76
Privacy/Security77
- Voice Encryption77
  - Notes on Voice Encryption77
- Turning Ringer Cutoff on and off78
- Activating/Deactivating "Do Not Disturb78
- Caller ID Suppression79
- Monitoring a Room80
- Trace Call - Identifying Anonymous Callers (Not for U.S.)80
- Changing the User Password81
- Locking the Telephone to Prevent Unauthorized Use82
- Locking Another Telephone to Prevent Unauthorized Use83
- Saving Your PIN Code83
More Functions/Services84
- Appointment Reminder Function84
  - Saving Appointments84
  - Using Timed Reminders85
- Sending a Message85
- Leaving an Advisory Message87
  - Deleting Advisory Messages87
- Displaying the Number of Waiting Calls/Overload Display88
- Using Another Telephone Like Your Own for a Call88
- Using a Mobile Phone Number at a Random Phone89
- Fax Details and Message on Answering Machine91
- Resetting Services and Functions (System-Wide Cancelation for a Telephone)91
- Activating Functions for Another Telephone92
- Using System Functions from Outside DISA (Direct Inward System Access)93
- Using Functions in ISDN Via Code Dialing (Keypad Dialing)94
- Controlling Connected Computers/Programs/Telephone Data Service94
- Communicating with PC Applications over a CSTA Interface95
- Controlling Relays (Only for Hipath 3000)96
- Sensors (Hipath 33X0/35X0 Only)96
- Paging Persons (Not for U.S.)96
Phonebooks97
- Personal Phonebook97
- Corporate Directory100
Making Calls in the Team/Executive/Secretary Configuration103
- Lines103
- Line/Trunk Keys103
- Direct Station Selection Keys106
- Forwarding Calls on Trunks107
- Deactivating Call Forwarding108
- Transferring Calls Directly to the Executive Phone109
Using Team Functions110
- Activating/Deactivating a Group Call110
- Picking up a Call for Another Member of Your Team112
- Ringing Group112
- Uniform Call Distribution (UCD)113
Special Functions in the LAN115
- Leaving Hunt Group/Group Call115
- Setting up "Follow Me" Call Forwarding116
- Using Night Service117
- Ringing Group118
- Controlling Relays (Only for Hipath 3000)119
- Opening a Door119
Individual Phone Configuration120
- Adjusting Display Properties120
- Adjusting Displays on the Open Stage Key Module121
- Audio121
- Setting Headset Port Use124
- En-Bloc Dialing (Local)125
- Viewing Network Information126
- Language for System Functions126
Testing the Phone127
- Testing the Phone's Functionality127
- Checking the Key Assignment127
Differing Display Views in a Hipath 4000 Environment128
Web Interface129
- General129
- Launching the Web Interface129
Fixing Problems132
- Responding to Error Messages on the Display132
- Contact Partner in Case of Problems133
- Troubleshooting134
- Care and Cleaning Instructions134
- Labeling Keys134
Local User Menu135
- Opening the User Menu on the Phone135
- User Menu Display135
Index137
Overview of Functions and Codes (Alphabetical)141

Other manuals for Unify OpenStage 20 E

User Guide233 pages

User & Administator Guide130 pages

Quick Reference Card2 pages

Quick Reference Guide2 pages

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Unify OpenStage 20 E Specifications

General

Brand	Unify
Model	OpenStage 20 E
Category	IP Phone
Language	English

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