25
Cause Possible remedy
Issue: charging does not start
Charger not connected
to power supply
Connect the charger to
power supply, see “2.
Preparing the charger.”
Hearing aids not inserted
correctly into charger
Insert your hearing aids
correctly into the charger,
see “3. Charging your
hearing aids.”
For any problems not listed in the guide or if problem
persists, contact your hearing care professional.
10. Troubleshooting guide
11. Important safety information
Please read the relevant safety information and
limitations-of-use information on the following
pages before using your device.
Intended use
The charger is intended to charge the battery of the
rechargeable hearing aids.
The Power Pack is intended to allow the
compatible charger to recharge the battery of the
rechargeable hearing aid, when no external power
source is available.
Intended user
Intended for people with hearing loss using the
compatible rechargeable hearing aids, their
caregivers and the hearing care professional.
Intended patient population
The intended patient population is the user of the
compatible hearing aids.
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