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Cause Possible remedy
Issue: Not loud
Low volume Turn up volume; see hearing
healthcare professional for
models without a manual
volume control or if problem
persists
Low battery Replace battery
Hearing aids not
inserted properly
See “Putting on the hearing
aid.” Remove and reinsert
carefully
Change in hearing Consult your hearing
healthcare professional
Hearing aids blocked
with ear wax
See “Care and maintenance.”
Consult your hearing
healthcare professional
Cause Possible remedy
Issue: Intermittent
Low battery Replace battery
Dirty battery contact Consult your hearing
healthcare professional
Issue: Two long beeps
Low battery Replace battery
Issue: Whistling
Hearing aids not
inserted properly
See “Putting on you hearing
aid.” Remove and reinsert
carefully
Hand/clothing near ear Move hand/clothing away
from your ear
Poorly tting hearing
aids
Consult your hearing
healthcare professional
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