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Cause Possible remedy
Custom shells/domes falling out of ear
Poorly tting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Weak on the telephone
Telephone not
positioned properly
Move telephone receiver
around ear for clearer signal.
See “Using the telephone”
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide, contact your
hearing healthcare professional.
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