INSUHC0116
6
OPERATION, MAINTENANCE & TROUBLESHOOTING
TROUBLESHOOTING
Cut off power supply at circuit breaker/fuse and wait for the unit to cool down before cleaning. Use a soft rag for dusting.
When cleaning, use only a damp rag and non-abrasive dish soap. If you use a cleaning product, always wipe the product off properly to avoid the
discoloration of the unit. Do not use abrasive or chemical cleaners because they may damage the nish. If the unit is used in a very dusty location, use
a vacuum brush to remove dust and other foreign objects from the grilles. Note that cigarette smoke could yellow the discharge grill and that the best
way to prevent it is to clean the unit on a regular basis.
N.B. There is an electrical current linked to the unit even if the thermostat is set to off. This means that there is a
risk of electric shock as long as the unit is energized.
Do not use cleaning products identied with these symbols:
MAINTENANCE
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact
our customer service (please refer to the LIMITED WARRANTY to obtain the phone numbers).
PROBLEM DEFECTIVE PART OR PART TO CHECK
The unit does not work
• Open circuit breaker or fuse
• Thermal protection activated
• Faulty connections
The unit runs continuously • Defective thermostat or wrong thermostat setting
The enclosure is extremely hot
• Defective thermal protection
• Blocked air vents
The desired room temperature cannot be reached
• One or more defective elements
• Defective thermostat or wrong thermosat setting
• Voltage lower than indicated on the nameplate
• Heat losses greater than the unit’s capacity
Overheating • Defective thermostat or wrong thermostat setting
The unit cycles under control of the thermal protection
(overheat indicator)
• Blocked air vents
The heater is on and the breaker trips
• Faulty connections
• Voltage higher than that indicated on the nameplate
ANTIFREEZE PROTECTION
In order to protect your home against freezing and limit energy consumption during long absences, put the thermostat on ANTIFREEZE mode.
To enter this mode, lower the day temperature to between 3°C and 5°C. A Snowake icon ( ) is displayed. This icon indicates that the economic
and secure ANTIFREEZE mode is on.
THE “NO HEAT” MODE
To turn the heat off, you must lower the temperature to less than 3°C. The inscription “- -” is displayed (note that there is still electrical current to the unit, meaning
that there is a risk of electrical shock).
CELSIUS / FAHRENHEIT MODE
To switch the display from Celsius to Fahrenheit and vice versa, follow the steps listed here:
1. Press and hold the two buttons at the same time.
2. After 3 seconds, °C or °F will ash.
3. Release the buttons to make the change. If the thermostat was in °C, it will now be in°F, and vice versa.
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