1 3. Parts Replacement Limited Warranty
IMS-UST warrants to the original purchaser that the mechanical and electrical components will be fiec of defects in material and workmanship for a period of
one (1) year or 60 hours from the original date of purchase (whichever is first). For commercial and industrial use, the warranty is applicable for 90 days or 60
hours, whichever comes first. All costs associated with the transportation, diagnosis and replaccmcnt of parts determined to be not operable during this
warranty period are the sole responsibility of the purchaser. This warranty only applies to the original purchaser and is not transferable. No claims for
warranties will be processed without valid proof of purchase.
For Help with Your Warranty
Do not return the unit to the place of ContactIMS-UST'sTechnicalServiceandIMS-USTwilltroubleshootyour
purchase problems with this product via phone or e-mail. If the problem is not
corrected as a result of the phone or email contact, IMS-UST at its option will
evaluate the issue and will authorize a repair or replacement of the defective
part of the unit. IMS UST will provide you with a case number for warranty service. 1T IS THE RESPONSIBILITY OF THE PURCHASER TO ARRANGE
AND PREPAY ALL TRANSPORTATION CHARGES. NO UNITS SENT TO IMS-UST WILL BE RECEIVED AT IMS-UST WITHOUT A VALID CASE
NUMBER INCLUDED ON THE SHIPPING LABEL. No exceptions to this warranty procedure are allowed. Failure to follow the steps outlined (phone
consult, return authorization, pre-paid freight return) will result in no parts replaced under the warranty
What is not covered by this Warranty
• Normal Wear and Tear
• Problems caused by using dirty or otherwise contaminated fuel.
• Problems caused by not properly maintaining the correct crankcase oil type and fluid level. This unit is equipped with a low oil auto shutoff sensor.
Maintaining proper oil vohime in the crankcase is critical to the safe and effective use of the motor.
• Generators need periodic parts and service to perform well. This warranty does not cover repair when normal use has exhausted the life of a part or
the equipment as a whole.
• This unit is powered by an air cooled engine. Operating this unit in environments where the air temperature and relative humidity are extreme will
cause parts to malfunction. This warranty does not cover those siluations.
• This warranty will not apply to parts if this generator is deemed to have been misused, neglected, involved in an accident, abused, loaded beyond
the generator's limits, modified, installed improperly or connected incorrectly to any electrical component. Normal maintenance such as air filters,
adjustments, fuel system cleaning, spark plugs and obstruction due to contaminant buildup are not covered by this warranty.
Limits of Implied Warranty and Consequential Damage - issuesspecificallynotcoveredunderthewarranty.
• Cosmetic defects.
• Failures due to acts of God and other forces of natural events beyond the manufacturer's control.
• Problems caused by parts that are not original OEM parts.
• This warranty will not cover any damages that occur from the user's failure to follow the instructions and warnings provided in the manual.
• IMS-UST disclaims any obligation to cover any loss of time, use of this product, freight, or any incidental or consequential claim by anyone from
using this generator
• Parts provided as a replacement will be subject to the warranty of the original unit. The length of the warranty will never exceed the total time
period of the warranty from the original purchase date.
THERE IS NO OTHER EXPRESS WARRANTY. ALL IMPLIED WARRANTIES ARE EXCLUDED UNLESS PROVIDED BY AN INDEPENDENT
RETAILER IN WHICH CASE ANY IMPLIED WARRANTIES ARE THE RESPONSIBILITY OF THE RETAILERS WHO EXTENDED THEM.
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW.
This warranty gives you certain legal rights which may change from state to state. Your state may also have other rights you may be entitled to that are not
listed within this warranty
Warranty and Service Questions ?
Missing or Damaged parts
Call 866 797 2738
-19-
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