Remove earbuds from case and/or tap the
earbuds to activate. Earbuds' power does not
turn on when stored in charing case
Charge the earbuds
The earbuds are not turned on
The battery level is extremely low
Perform the "Reset paired device history"
procedure
The earbuds paired devices history
is full
CAUSE SUGGESTIONS
Turn headphones off and on again
Try to pair with another device to make sure
that both the earbuds and your Bluetooth
device are working properly
Other
CAUSE
NO AUDIO OR LOW QUALITY AUDIO FROM AUDIO SOURCE
SUGGESTIONS
2
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