Getting started
13
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer
work. Your cable/VoIP service provider uses a different connection, separate from
your old traditional telephone service, to connect the modem/router/terminal adapter
installed in your home.
To allow all existing telephone jacks to work, contact your telephone service
provider for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
OLD
Conventional
telephone line jack
Main
landline
NEW
Modem/Router/
Terminal adapter
Cable or
Internet
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