11
Troubleshooting
Problem Possible Cause Solution
Water leaks from
the bottom of the
coffee maker.
• There is too much
water in the drip
tray.
• Empty and clean the drip tray. If this
does not resolve the issue, contact
your nearest service centre.
Water leaks out
of the side of the
metal filter or filter
holder.
• Coffee grounds on
the portafilter rim
are preventing a
tight seal around
the portafilter.
• Remove excess coffee grounds.
The coffee tastes
vinegary.
• Incorrect cleaning.
• The coffee is stored
in a hot or wet
environment or for
too long and has
gone off.
• Clean the coffee maker as shown in
the “Before first use” section.
• Store coffee powder in an air tight
jars in a cool, dry place, such as in
the fridge.
The coffee maker
is not turning on.
• The power is
incorrectly
connected.
• Plug the power plug into a mains
socket, making sure that the plug is
firmly inserted.
The frothing pipe
is not frothing the
milk.
• The cofffee maker
has not been
preheated.
• The container is too
large and not the
correct shape.
• The wrong type of
milk is used.
• Press the steam button to activate
the frothing pipe. Wait until the
indicator light of the steam button to
stop flashing and lights up steadily
on the control panel.
• Use a tall, narrow jug.
• Use whole or semi-skimmed milk.
Storage
WARNING: Before storing the appliance, unplug it from
the mains socket and allow it to cool completely.
•
If you do not plan to use the appliance for a long time, we
recommend that you clean it and then store it in its original
packaging in a cool, dry place, away from direct sunlight,
excessive dirt and dust, and out of the reach of children or pets.
Cleaning and maintenance
C
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