ValueHD Corporation
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Installation: Visit IP Camera address, click [Download ], download dialog box will pop up, select [Run]
or [Save] to download. After downloading finished,the installation interface pops up, it will automatically install
the plug-in, when installation finished, the video image is displayed.
Unable to access IP Camera by IE browser.
1. Access to the network with PC can test whether network works, in this way to get rid of cable failure,
network failure caused by PC virus until the PC can be Ping.
2. Disconnect IP Camera with network, IP Camera and PC are connected, according to the proper operations
to re-set the IP address.
3. Check the server's IP address and subnet mask and gateway address.
4. MAC addresses conflict.
5. Web port is occupied by other devices.
Sound
No sound
1. Please check audio connection to host PC.
2. Please check IP Camera audio parameter setup,if intercepting function on.
Control
IR remote controller cannot control the camera
1. Change the battery
2. Check the camera working mode.
Serial communication cannot control the camera
1. Check the camera working mode.
2. Check control cable is connected correctly.
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