Vankyo Sunspark 500W - Troubleshooting Guide

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Troubleshooting Guide
The copyrighted contents from Hulu, Netflix, and similar services cannot be
mirrored or cast.
 Due to copyright restrictions from Hulu, Netflix, and similar services, the content may
not be mirrored or cast.
What should I do if I want to watch the copyrighted contents from Hulu, Netflix,
and similar services via the projector?
 Please prepare a Fire TV stick, Roku stick, or Chromecast™ (not included), then
connect it to the projector to watch the contents.
Blurry Image
 Adjust the focus ring/keystone.
 Ensure the projector and screen/wall are at the effective distance.
Can I play a video with 4K resolution via a USB drive?
 The 4K video contents can be presented by connecting the projector to a laptop or
TV stick, but it cannot be presented via a USB drive.
Remote Unresponsive
 Ensure the remote points at the IR receiver directly.
 Do not cover the IR receiver.
 Replace the old AAA batteries with new ones.
Upside Down Images
 Go to Homepage > Setting > Settings > Projection > Projection Mode to flip the
projection image.
Factory Reset
 Go to Homepage > Setting > Settings > System > Factory Reset to restore the
projector to default settings.