Vauni Globe - Hearth Not Extinguishing; Uncontrollable Flame Issues

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• Change the fuel. See Section .. for recommendations.
The flames are sooty – a strange smell is emitted
Possible causes:
• A foreign object is present in the burner opening or near the flames.
• The hearth is in a room with a strong draught or deficient ventilation.
• The wrong type of fuel is being used.
• The burner is dirty.
Measures:
• Extinguish the flames and let the hearth cool for  minutes.
• Position the hearth again in a room that fulfils the requirements specified in Section  Firing.
• Change the fuel. See Section .. for recommendations.
• Clean the burner system by following the instructions in Section ..
The hearth is not extinguished when the regulator lid is moved to the stop position / something is
blocking the lid from reaching the stop position.
Possible causes:
• The regulator lid is blocked.
• The regulator lid is not moved fast enough to the stop position.
• The regulator mechanism has been damaged by external influence.
Measures:
• Check that the regulator lid is correctly placed (see instructions in Chapter . Assembly and installation).
• If the regulator lid is correctly positioned, remove it from the burner module and check that no foreign
object is blocking the grooves or stuck to the regulator lid. Also check that the lid is not bent.
• Test moving the regulator lid to the maximum position and then moving it firmly to the stop position.
• If this does not work, let the hearth burn out and then allow it to cool for at least  minutes.
• If the above does not help, contact the place of purchase for further contact with a service technician.
The flame burns uncontrollably for some reason
Possible causes:
• A fault has occurred in the burner system.
• The wrong type of fuel is being used.
• The hearth is exposed to a very strong draught.
• The hearth is not installed in accordance with the instructions in Chapter . Assembly and installation.
Measures:
The hearth is designed and built, as well as thoroughly tested, to function safely even in abnormal situations.
In the unlikely event that the hearth burns uncontrollably, the recommendations are as follows: