13
V
ax Careline 0870 606 1248
9. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause: Not properly plugged into electrical outlet.
Solution: Plug in securely.
Cause: No electricity in the electrical outlet.
Solution: Check fuse or breaker.
Cause: On/off switch not turned on.
Solution: Push on/off switch to ‘on’.
Cause: Motor thermostat has tripped.
Solution: Switch off and unplug the vacuum cleaner.
Leave for one (1) hour before switching the
vacuum cleaner back on.
Cause: Blown fuse/tripped breaker.
Solution: Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause: Full or clogged dirt container.
Solution: Clean dirt container.
Cause: Wrong pile height setting.
Solution: Adjust brushbar height.
Cause: Clogged nozzle.
Solution: Remove obstruction.
Cause: Clogged dirt inlet.
Solution: Remove power head cover and remove
obstruction.
Cause: Clogged hose.
Solution: Remove obstruction.
Cause: Broken belt.
Solution: Replace belt.
Cause: Hose not fully inserted.
Solution: Push hose in securely.
Cause: Dirty filters.
Solution: Clean/change filters.
PROBLEM: Accessories won’t pick up.
Cause: Accessories are not attached correctly.
Solution: Refer to page 7 for fitting information.
PROBLEM: Cleaner picks up moveable rugs or pushes
too hard.
Cause: Wrong brushbar height setting.
Solution: Adjust brushbar height setting.
PROBLEM: Brushbar does not turn.
Cause: Broken belt.
Solution: Replace belt.
Cause: Belt not installed correctly.
Solution: Check belt changing and brushbar cleaning.
PROBLEM: Air flow restricted with attachment use.
Cause: Attachment use restricts air flow.
Solution: Check attachment.
Cause: New carpet debris clogging air path.
Solution: Remove obstruction.
troubleshooting
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