VECELO KHD-BTJ-RT04 - User Manual

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Componets

Screws &Tools

Return Policy

VECELO believes you will absolutely love your Metal platform bed. But if for some reason you

want to return the foundation, please contact us directly before you decide to return your product.

Our customer service organization can answer most concerns and assist you with any questions

you may have about your new foundation, please email us first at: support@vecelo.com.

The item must be return within 30 days of delivery for a full refund. The item must be returned in

good condition, in original box, with all original proof of purchase, parts and accessories.

We control manufacturing and distribution ourselves, ensure the quality.

Send email with your question to

support@vecelo.com

Resend within 24 hours

Issue resolved

Send email with your issue to

support@vecelo.com

Respond within 24 hours

Issue resolved

Missing parts Other issues

Trouble shooting:

Check all the components & screws before assembly. Do not install in case part is missing,

within 24 hours.

Bed Frame Installation Manual

KHD-BTJ-RF04/KHD-BTJ-RQ04

1 2

Lot No.: BTJ-No.1

SKU:

1pc

2pc 1pc

2pc

1pc

2pc

1pc

K J

4pc

1pc

K J

2pc

1pc

Team

Assembly

Recommended

KHD-BTJ-RT04/

7pc

1pc

Note: For easy setup intention,

do not tighten screws during

the installation process

VECELO

Need help?

Do you have a question about the VECELO KHD-BTJ-RT04 and is the answer not in the manual?

This document provides assembly instructions and information for a VECELO Metal Platform Bed, identified by model numbers KHD-BTJ-RT04/KHD-BTJ-RF04/KHD-BTJ-RQ04 and Lot No. BTJ-No.1.

Function Description

The VECELO Metal Platform Bed is designed as a sturdy and stylish foundation for a mattress, eliminating the need for a box spring. Its primary function is to provide a stable and comfortable sleeping surface. The platform design supports the mattress directly, ensuring proper weight distribution and extending mattress life. The bed frame features a headboard, side rails, and a robust slat system for mattress support.

Important Technical Specifications

The bed frame is constructed from metal components, indicated by the various metal parts shown in the assembly diagrams. The fasteners used are primarily M8-45 screws, with 4 pieces included for certain steps, and M8-45 screws (4 pieces) and M6-45 screws (1 piece) for other steps. The slat system is designed to provide comprehensive support across the entire mattress area. The overall design emphasizes durability and ease of assembly.

Usage Features

Assembly: The bed frame is designed for user-friendly assembly, with clear, step-by-step instructions provided through diagrams.

Component Identification: All components are numbered and illustrated, making it easy to identify each part.
Tool-Free Assembly (Partially): While screws are used, the instructions suggest that the assembly process is straightforward enough for most users.
Sequential Steps: The assembly process is broken down into seven main steps, ensuring a logical progression.
- Step 1: Involves attaching the side rails to the headboard. It is crucial to avoid tightening screws completely until all parts are in place to allow for adjustments.
- Step 2: Focuses on connecting the footboard to the side rails.
- Step 3: Details the attachment of the central support beam to the headboard and footboard. This step highlights the importance of unscrewing existing screws, attaching the beam, and then re-tightening.
- Step 4: Involves attaching the side rails to the headboard and footboard, ensuring all connections are secure. It emphasizes a two-step tightening process: first, securing the original screw, then tightening the original screw.
- Step 5: Shows the installation of additional support legs and crossbars.
- Step 6: Illustrates the placement of the metal slats onto the frame, forming the mattress support platform.
- Step 7: The final step, where all screws are checked and tightened to ensure the bed frame is stable and secure.

Customer Support: VECELO emphasizes customer satisfaction and provides multiple channels for support:

Troubleshooting: The manual includes a "Trouble shooting" section for common issues like missing parts or other concerns.
- Missing Parts: Users are instructed to send an email with their question to support@vecelo.com and expect a response within 24 hours.
- Other Issues: For other concerns, users should send an email to support@vecelo.com and expect a response within 24 hours.
- Resolution: Both types of issues are expected to be resolved within 24 hours.
Warranty and Returns: VECELO offers a 30-day return policy for items in new, unused condition, in original box, with all original proof of purchase, parts, and accessories.
Feedback and Rewards Program: VECELO encourages customers to share their thoughts and offers a two-step reward program:
- Step 1: Send thoughts with order ID to support@vecelo.com to receive a $20 gift card reward.
- Step 2: Receive an additional $20 gift card reward right now.
Contact Information:
- Email: support@vecelo.com
- Website: www.vecelo.com
- Facebook page: VECELO

Safety Precautions: The manual includes "CAUTIONS!" regarding bed usage:

No Jumping: Do not jump on the bed.
No Standing: Do not stand on the bed.
Back to Wall: Place the bed against a wall for added stability.
Weight Limit: The bed has a weight limit, though the specific weight is not provided in this excerpt.

Maintenance Features

Assembly Maintenance:

Initial Tightening: The instructions explicitly state to "Check and tighten all screws" in the final step (Step 7), ensuring the bed's stability and longevity. This is a critical maintenance step immediately after assembly.
Periodic Checks: While not explicitly stated as "maintenance," the emphasis on tightening all screws implies that periodic checks and re-tightening of fasteners may be beneficial to maintain the bed's structural integrity over time.

Cleaning: No specific cleaning instructions are provided in this excerpt, but as a metal platform bed, it would typically require wiping down with a damp cloth and mild cleaner as needed.

Part Replacement: The customer support system for missing parts suggests that individual components may be replaceable, extending the life of the bed frame.