VECELO KHD-MX-NS06-ATB

Michael BartonAug 5, 2025

What to do if parts are missing from my VECELO KHD-MX-NS06-ATB Indoor Furnishing?

K
Karen GrayAug 5, 2025
If you find parts are missing for your VECELO Indoor Furnishing, email support@vecelo.com. The missing parts will be resent to you within 24 hours.

Summary

Assembly Instructions

Assembly Tips

Check all components and screws before assembly. Contact support for missing parts.

Return Policy

Details on returning items, including conditions, timeframes, and customer service contact.

Troubleshooting

Guidance on resolving issues like missing parts or other problems by contacting customer support.

Drawer Assembly

Detailed steps for assembling the drawer components of the furniture.

Outer Frame Assembly

Instructions for assembling the outer frame of the drawer unit.

Main Frame Assembly

Steps for assembling the main structural frame of the furniture.

Final Screw Tightening

Final step to ensure all screws are checked and properly tightened for stability.

Overview

Function Description
Important Technical Specifications (Derived from components and hardware)
Usage Features
Maintenance Features

This document provides assembly instructions and customer support information for a VECELO product, likely a piece of furniture such as a nightstand or drawer unit, given the diagrams of drawers and frame components. The product is available in two SKUs: KHD-MX-NS06-ATB and KHD-MX-NS06-GRAY, indicating different color or finish options.

Function Description:

The device is a self-assembly furniture item designed to provide storage, primarily through drawers. The assembly process is broken down into four main steps: Drawer assembly, Outer frame of the drawer assembly, Main frame assembly, and a final check and tightening of all screws. The completed product appears to be a compact storage unit, possibly a nightstand, with at least two drawers. The design incorporates a minimalist aesthetic, as suggested by the simple lines in the final product image.

Important Technical Specifications (Derived from components and hardware):

Dimensions of main components:
- Part 1: 400*180mm
- Part 2: 300*110mm
- Part 3: 300*110mm
- Part 4: 320*110mm
- Part 5: 329*294mm
- Part 6: 400*350mm
- Part 7: 400*350mm
- Part 8: 335*265mm
- Part 9: 335*265mm
- Part 10: 370*265mm
- Part 11: 370*319mm
- Part 12: (No specific dimensions, likely a smaller component)
- Part 13: (No specific dimensions, likely a smaller component)
Hardware Components:
- Screws:
  - M4*18mm (Component H)
  - M6*32mm (Component I)
  - M6*40mm (Component J)
  - Ø7*40mm (Component C)
- Other hardware:
  - Components A, B, D, E, G, K, L (quantities vary)
  - Drawer slides (Fx2, Dx4, Bx2, Bx8, Ax4, Gx1, Hx1, Ix4, Jx4, Cx4)
  - Dowels (implied by assembly diagrams)
  - Handles (shown in final product image)
Material: Not explicitly stated, but typically particle board, MDF, or engineered wood with a laminate or painted finish, given the nature of self-assembly furniture.

Usage Features:

Storage: Provides organized storage through multiple drawers, as depicted in the assembly steps and the final product image.
Adjustable Drawer Slides: The instructions explicitly mention that "Guide rail can be adjusted before and after" (Step B, image 5) and "Guide rail can be adjusted up and down" (Step B, image 6). This feature allows for fine-tuning of drawer alignment and smooth operation, which is crucial for the longevity and user experience of drawer units.
Self-Assembly: The product is designed for consumer assembly, with detailed step-by-step instructions and labeled components. A tool is shown in the "Hardware installation example," suggesting that basic tools (e.g., screwdriver) are required or provided.
Versatility: While not explicitly stated, the compact size and drawer configuration suggest it could be used as a nightstand in a bedroom, an end table in a living room, or a small storage unit in various other spaces.

Maintenance Features:

Quality Assurance: VECELO states, "We control manufacturing and distribution ourselves, ensure the quality." This implies a commitment to product quality, which can reduce the need for frequent maintenance or repairs.
Customer Support for Missing Parts: The "Tips!" section advises, "Check all the components & screws before assembly. Do not install in case part is missing, contact us to get. Send email with your question to support@vecelo.com. We will resend within 24 hours." This proactive support for missing parts ensures that assembly can proceed without delays and that the product can be fully assembled as intended.
Troubleshooting Guide: The "Trouble shooting" section addresses two main categories: "Missing parts" and "Other issues."
- For "Missing parts": Users are instructed to "Send email with your question to support@vecelo.com" and expect a "Resend within 24 hours" response, leading to an "Issue resolved."
- For "Other issues": Users are also directed to "Send email with your question to support@vecelo.com" and expect a "Respond within 24 hours," leading to an "Issue resolved."
- This comprehensive troubleshooting guide, coupled with a responsive customer service email, facilitates easy resolution of common problems, minimizing user frustration and extending the product's usability.
Return Policy: VECELO offers a "Return Policy" stating that "The item must be return within 30 days or delivery for a full refund. The item must be returned in good condition, in original box, with all original proof of purchase, parts and accessories." This policy provides a safety net for customers if the product does not meet their expectations or if there are irreparable issues, indirectly contributing to maintenance by allowing for replacement if necessary.
Contact Information: The document provides multiple channels for customer support, including email (support@vecelo.com), website (www.vecelo.com), and a Facebook page (VECELO). This accessibility ensures that users can easily reach out for assistance with any maintenance or usage questions.
Feedback Incentive: VECELO encourages customer feedback by offering a "$10 gift card reward" for sharing thoughts with their order ID via email. This initiative not only helps VECELO improve its products and services but also fosters a positive customer relationship, potentially leading to better product understanding and care by users.