Veeder-Root TLS4 Series User Manual

Refer to veeder.com for additional product information.
Technical Support Notification
TLS4 Series Programming – Email Setup & Troubleshooting
Overview
The TLS4 series consoles allow the user to send out emails with a range of reports from daily inventory readings to tank
or line testing history. This technical support notification explains how to program the console to send out emails and
provides troubleshooting steps for when emails are not received.
The instructions below are intended to be used in conjunction with the
TLS-450PLUS/TLS4 Operator's Manual (577014-110).
Programming
Ethernet Port
Menu  Setup  Communication  Ethernet Port
 Confirm a CAT5 cable is connected to the correct
ethernet port.
 Confirm the ethernet port is working by checking
the port for lights. No lights or a red light can
indicate a bad port.
 For static IP addresses, confirm the IP Default
Gateway is set to enabled. Only one port can use
the default gateway, which allows outside
network access.
 Confirm there is a Primary and Secondary DNS.
Requirements
• Ethernet Port – Primary/Secondary DNS
• Address Book
• Autoconnect Task
• SMTP Relay (not always required)
Programming Requirements:
Troubleshooting Requirements:
• Laptop
• Cat5 Cable
• Access to a network jack (router/switch)
• Access to the web portal
Note: Google’s public DNS servers are 8.8.8.8 and 8.8.4.4.
Front of
Console

Veeder-Root TLS4 Series Specifications

General

Brand	Veeder-Root
Model	TLS4 Series
Category	Speaker System
Language	English

Summary

Overview

Requirements

Programming

Ethernet Port Configuration

Configure network settings like IP address, subnet mask, gateway, and DNS for email functionality.

Address Book Setup

Add contacts with names and email addresses to the address book for sending reports.

Autoconnect Task Creation

Set up tasks to automatically send reports via email based on time or specific events.

SMTP Relay Configuration

Configure SMTP server settings for sending emails, including sender details and test email functionality.

Troubleshooting

Task Log Verification

Verify autoconnect tasks are sending correctly and check email spam/junk folders for missing emails.

DNS Server Testing

Test DNS server connectivity using a web browser and traceroute utility.

Further Information