What to do if VENUS CONCEPT Venus Viva Personal Care Products has no power?
If your VENUS CONCEPT Personal Care Products unit has no power, check the power cable to ensure it is properly inserted into both the wall socket and the system inlet. Also, verify that the main front switch is in the "on" position. If the problem persists after checking these, contact your local distributor.
What to do if VENUS CONCEPT Venus Viva has no display?
If there is no display on your VENUS CONCEPT Personal Care Products, first, ensure the system is turned "ON" using the front panel switch. Next, check the power cable to confirm it's properly connected to both the wall socket and the system inlet. If the display remains off, try restarting the system by turning it off for two minutes, then turning it back on. If the issue continues, contact your local distributor.
What to do if VENUS CONCEPT Venus Viva fuse is blown?
If the fuse is blown in your VENUS CONCEPT Personal Care Products, first disconnect the system from the wall electricity. Locate the inlet with the fuse box on the rear panel. Use a flat screwdriver to pull out the fuse drawer. Remove the two fuses and check if they are burnt. Replace the fuses if necessary.
What to do if VENUS CONCEPT Venus Viva Personal Care Products touch screen does not respond?
If the touch screen on your VENUS CONCEPT Personal Care Products is unresponsive, try restarting the system. Turn the system off for two minutes, and then turn it back on. If the screen still does not respond, contact your local distributor.
Why VENUS CONCEPT Venus Viva applicators have no energy?
If there is no energy in the applicators of your VENUS CONCEPT Personal Care Products, ensure that the applicators are connected properly. If the applicators are correctly connected and there is still no energy, contact your local distributor.
What to do if VENUS CONCEPT Personal Care Products shows error can't read configuration file?
If the message "Error - Can't Read Configuration File" appears on the screen of your VENUS CONCEPT Personal Care Products, restart the system by turning it off for two minutes and then turning it back on. If the message continues to appear, contact your local distributor.
What to do if VENUS CONCEPT Venus Viva shows error can't read language file?
If the message "Error - Can't Read Language File" appears on the screen of your VENUS CONCEPT Personal Care Products, restart the system by turning it off for two minutes and then turning it back on. If the message still appears, contact your local distributor.
What to do if VENUS CONCEPT Personal Care Products machine is locked?
If the message "The Machine is Locked - Please Contact Your" appears on the screen of your VENUS CONCEPT Personal Care Products, restart the system by turning it off for two minutes and then turning it back on. If the message still appears, contact your local distributor.
What to do if VENUS CONCEPT Personal Care Products shows end of treatment message?
If the message "End of Treatment - Press Confirm to Continue" appears on the screen of your VENUS CONCEPT Personal Care Products, set the treatment time and then press the start button to begin the treatment.
What to do if VENUS CONCEPT Venus Viva shows set new login code failed message?
If the message "Set New Login Code Failed - Please Try Again" appears on the screen of your VENUS CONCEPT Personal Care Products, remember that to set a new login code, the operator must enter the new login code twice, and it must be identical each time. If the codes do not match, the login code will not be replaced. Try setting the login code again, ensuring the codes match.
Guidelines and responsibilities for system operators.
Process for accessing the system using a login code.
Overview of the main interface for treatment control.
Functionality to extend device use via activation codes.
Conditions that prevent a patient from receiving treatment.
Step-by-step guide for performing the treatment.
General| Technology | Fractional RF and NanoFractional RF |
|---|---|
| Applicators | NanoFractional RF |
| Treatment Areas | Face, Neck, Décolletage, Body |
| RF Energy | Adjustable |
| Energy Density | Adjustable |
| Pulse Duration | Adjustable |
| Energy Delivery | Fractional |
| Indications | Acne Scars |
| Skin Types | All skin types |
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