2
Terminal displays transaction response.
If address information was entered, a one-character verification
code is returned along with the approval code. "X" or "Y"
indicates an address match; "N" indicates no match; and "S","U",
or "R" indicates service unavailable or not supported.
Address Verification
(
AVS
)
1
Press ONE key on the terminal.
If debit is activated, choose CREDIT when prompted
to select sale type.
• Key in card number and press ENTER.
• Key in card expiration date and press ENTER.
Operator ID:(Optional prompt)
•Key information, press ENTER.
• Key in sale dollar amount and press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Tax Amount. Key the appropriate information, press ENTER.
•Invoice Number. Key the appropriate information, press E N T E R .
• Recurring Y/N? (Press 9 for yes, 6 for no.)
• Phone Order Y/N? (Press 9 for yes, 6 for no.)
– Order Number. Key the appropriate information, press E N T E R .
– AVS Address. (See Customer Address information.)
– AVS ZIPCode. Key the customers Zip Code, press E N T E R .
• Card Present Y/N? (Press 9 for yes, 6 for no.)
– AVS ZIPCode. Key the customers Zip Code, press E N T E R .
• Purchase ID. Key the appropriate information, press ENTER.
•Customer Code. Key the appropriate information, press E N T ER.
3
Enter customer address information.
Enter only the numeric digits of the home address; do not
attempt to enter any alpha characters for street names.
Example: If address is ... You enter ...
One Main Street 1
123 First Ave. 1 2 3 1
23 Main St., No. 56 2 3 5 6
4567 Main St, Apt. 89 4 5 6 7 8
3456 Main St., Apt. C-12 3 4 5 6 1
These procedures generally are used for manual entries,
mail orders,telephone orders and other transactions in
w h i ch a credit card is not present. If your terminal pro m p t s
for address verification,please follow these steps:
Additional Terminal Functions
Void A Credit Transaction.
Press FOUR key on the terminal.
• Enter item # or press ENTER for the last transaction.
• Item is displayed press ENTER.
• Response: void – press ENTER.
• Hit ENTER again to void.
NOTE:Debit transactions cannot be edited or voided.
View A Credit Transaction.
Press BLUE function key and then ONE.
•Enter item #. Key in item # or press ENTER for the first item.
Terminal Displays:
Item# Tran Type Amount
001 T $NNNN.NN
•To scroll the display right press #, to scroll left press *.
•To view next transaction, press ENTER.
NOTE:Credit and Debit transactions may appear when
viewing or printing.
View Terminal Totals.
Press BLUE function key and then TWO.
• Select 1 for Card totals. (For operator totals press 2, skip
to Operator ID?)
• Enter Card Type. Key in card type or press ENTER.
Terminal Displays:
Trans. Count Total Amount
TT N $$$$$.cc
• Operator ID. Key in the Operator ID, press ENTER.
Terminal Displays:
Count Operator Operator Amount
N NN $$$$$.cc
Close Batch.
Press NINE key on the terminal.
NOTE:Prompting messages vary based on card type
and setup.Terminal may display the following prompts:
• Enter AMOUNT.
• Reporting Y/N? (Press 9 for yes, 6 for no).
NOTE:All reports must be printed prior to settlement.
If your terminal is set for AU T O CLOSE, it will automatically
close and print a closing report at the preset time each day.
D e f i n i t i o n s :
• Call Center
– Operator should call the credit authorization center.
• D e cl i n e d
–The authorization for the transaction has been declined.
• Invalid Card #
– The credit card presented is not acceptable for payment.
• Invalid Tran Type
– Incorrect transaction attempted.
• Invalid Merch #
– Invalid merchant # for the transaction attempted.
• I nvalid Amount
–Authorization request must be for at least $1.00.
• Inv Batch Seq
– Improper procedures have created an invalid terminal condition.
• Force $XXXXX.XX
– The batch was closed with an error condition.
• Invalid $XXXXX.XX
– An invalid cardholder # was detected in the batch during
the close process.
• Close $XXXXX.XX
– The response for a normal close transaction.
Amex:
Diners:
Discover:
VISA/MC:
Customer Support:
Card Name
Merchant Number
Phone Number
Reprint Receipt.
Press BLUE Function key then 5.
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