990-03558-00 Rev B
DCO-00245
Learn about the charge and sync icons
Understand better if your device is charging or syncing:
Study Hub symbols
Touch the button on the top of the Study Hub to view its status.
Connection
Flashing white: The Study Hub is looking for a cellular connection. This can take up to 10 minutes.
Solid white: The Study Hub is connected and ready to sync.
Solid orange: The Study Hub is unable to find a cellular connection. Try moving the Study Hub to another
location. If that doesn’t resolve the problem, contact support.
Sync
Flashing white: Charge and sync are in progress.
Solid white: Sync is complete.
Error
Solid orange: Something’s wrong. Disconnect the power cable and then reconnect it. If that doesn’t resolve the
problem, contact technical support, provided on your study contact card.
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