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Verizon eFemto - User Manual

Verizon eFemto
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Cautions and Warnings
Caution: The eFemto emits radio frequency electromagnetic energy. To
comply with FCC RF exposure compliance requirements, this device must
be installed to provide a separation distance >20 cm from all persons
during normal operation. For operation within the 5GHz frequency range,
this device is restricted to indoor environments.
Warning: Read and understand the installation instructions and all safety
warnings before connecting the eFemto to the power source. Failure to
understand safety precautions
may result in injury.
Warning: Operate the eFemto only with the power adapter
supplied with the product.
Warning: Do not cover the eFemto or block the airflow to the
device with any objects.
California Prop65 Warning: The plastic and cords on this product contain
phth alates, a chemical known to the State of California to cause cancer,
birth defects and other reproductive harm. Wash hands after handling. For
more information, please visit the following site: www.p65warnings.ca.gov
USA: Federal Communications Commission (FCC)
statement
This device complies with FCC part 15 FCC Rules.
Operation is subject to the following two conditions:
1.
This device may not cause harmful interference and
2.
This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC Warning:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Note: This
equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in
public or uncontrolled environments.
FCCID: 2AO38LTE2004-04
1. In-box Contents
The box contains the following components:
Mounting Bracket with Hardware
GPS Antenna and cable
Ethernet cable 2.0m
Power supply (not plenum rated) with 2.0m cable
Quick Start Guide
2. Mounting Procedure
The package contains screws and anchors for drywall mounting.
Installation on alternate surfaces will require the purchase of the
appropriate anchors and hardware.
1. Determine the mounting location and verify that no wires, pipes,
etc., are directly behind or in the wall at the point of mounting.
2. Use the wall mounting bracket to act as a template to mark
anchor holes on the wall.
3. Drill holes into drywall and push in the supplied plastic drywall
anchors. Installation on surfaces other than drywall may require
different anchoring hardware which can be purchased at your local
hardware store.
4. Align the mounting bracket with the wall anchors and attach
using the supplied screws.
5. Slide the eFemto with mounting bracket into the wall mounting
bracket.
6. Fasten retaining screws (Phillips #2) on the side of the bracket.
7. When power is supplied through the POE port, the POE power
source should meet the requirements of ES1 and PS2.
3. Connection Overview
Port Name
Function
GPS
To connect GPS antenna and receive GPS signal.
INT/EXT To select antenna INT (Internal)/EXT (External)
Reset
Factory Reset.
1PPS
To connect 1PPS clock source (Iridium receiver or GPS
receiver) and receive 1PPS signal.
LMT
Local Monitoring Terminal Port. To manage setting and
display device status.
PoE/WAN
To connect to a Power over Ethernet (PoE) or Wide
Area Network (WAN) Port.
Power
To connect Power Supply (12V DC).
4. Prerequisites
Ethernet and Backhaul (B/H) Requirements
For optimum performance regarding backhaul bandwidth requirements and
specific firewall settings, please refer to the User Guide.
GPS Signal
The eFemto requires a strong GPS signal from the provided indoor GPS antenna.
For installation other than with the provided GPS antenna, please refer to the
online 4G LTE Network Extender for Enterprise Installation Guide.
Placement
The eFemto can be installed: vertically or horizontally on a wall, floor, or ceiling.
Place the unit at least 10 feet away from products that generate
electromagnetic radiation (e.g., microwave oven).
1. Identify a location for the eFemto, central to users, but no more than 21 feet
from an exterior window or wall to allow for a strong GPS signal.
2. Identify a power source for the eFemto.
3. Follow device mounting, installation and power up steps
Question and Answer IconNeed help?

Do you have a question about the Verizon eFemto and is the answer not in the manual?

Summary

Safety and Warnings

RF Exposure and General Safety

Device emits RF energy and requires a minimum separation distance for safe operation. Read all safety warnings before use.

California Prop 65 Warning

Product contains chemicals known to cause cancer and birth defects. Wash hands after handling.

FCC Compliance Statement

Device complies with FCC Part 15. Operation subject to conditions to avoid harmful interference.

FCC Warning and Interference

Unauthorized modifications void authority. Equipment tested for Class B limits, but interference may occur.

Mounting and Connection Procedures

Mounting Procedure

Step-by-step guide for wall mounting the eFemto using supplied hardware and anchors.

Connection Overview

Diagram and list of eFemto ports (GPS, INT/EXT, Reset, 1PPS, LMT, POE/WAN, Power) and their functions.

Prerequisites and Placement

Ethernet and Backhaul Requirements

Optimum performance requires specific backhaul bandwidth and firewall settings as per User Guide.

GPS Signal and Placement

Requires strong GPS signal. Place unit at least 10 feet from radiation sources, central to users, within 21 feet of an exterior window.

Installation and Startup

GPS Installation

Connect the GPS antenna cable to the GPS port. Antenna must stay connected for operation; initial fix may take up to 60 minutes.

Ethernet and Power Connections

Connect Ethernet cable from router/modem to PoE/WAN port. Plug in power supply to the Power port.

Automated Startup and LEDs

Device self-configures upon startup (30-60 mins). Status LEDs indicate power, RF, Link, Sync, and Alarm status.

Troubleshooting

No GPS Signal

Sync and Alarm LEDs indicate no GPS signal. Check 'Status and Alerts' or 'GPS' tabs in Advanced Settings.

Device Connectivity Issues

Check 'Connected Devices' panel in Advanced Settings web interface for user connections.

GUI Access or Device Lockout

Press and hold the RESET button for 10 seconds to reset the system to factory default settings.

Further Assistance

Refer to the online 4G LTE eFemto for Enterprise User Guide or call Customer Care for support.

Summary

Safety and Warnings

RF Exposure and General Safety

Device emits RF energy and requires a minimum separation distance for safe operation. Read all safety warnings before use.

California Prop 65 Warning

Product contains chemicals known to cause cancer and birth defects. Wash hands after handling.

FCC Compliance Statement

Device complies with FCC Part 15. Operation subject to conditions to avoid harmful interference.

FCC Warning and Interference

Unauthorized modifications void authority. Equipment tested for Class B limits, but interference may occur.

Mounting and Connection Procedures

Mounting Procedure

Step-by-step guide for wall mounting the eFemto using supplied hardware and anchors.

Connection Overview

Diagram and list of eFemto ports (GPS, INT/EXT, Reset, 1PPS, LMT, POE/WAN, Power) and their functions.

Prerequisites and Placement

Ethernet and Backhaul Requirements

Optimum performance requires specific backhaul bandwidth and firewall settings as per User Guide.

GPS Signal and Placement

Requires strong GPS signal. Place unit at least 10 feet from radiation sources, central to users, within 21 feet of an exterior window.

Installation and Startup

GPS Installation

Connect the GPS antenna cable to the GPS port. Antenna must stay connected for operation; initial fix may take up to 60 minutes.

Ethernet and Power Connections

Connect Ethernet cable from router/modem to PoE/WAN port. Plug in power supply to the Power port.

Automated Startup and LEDs

Device self-configures upon startup (30-60 mins). Status LEDs indicate power, RF, Link, Sync, and Alarm status.

Troubleshooting

No GPS Signal

Sync and Alarm LEDs indicate no GPS signal. Check 'Status and Alerts' or 'GPS' tabs in Advanced Settings.

Device Connectivity Issues

Check 'Connected Devices' panel in Advanced Settings web interface for user connections.

GUI Access or Device Lockout

Press and hold the RESET button for 10 seconds to reset the system to factory default settings.

Further Assistance

Refer to the online 4G LTE eFemto for Enterprise User Guide or call Customer Care for support.

Overview

The Verizon 4G LTE Femto for Enterprise (eFemto) is a network extender designed to improve 4G LTE signal coverage within an enterprise environment. This device functions by creating a localized 4G LTE signal, effectively extending the Verizon wireless network indoors.

Function Description:

The eFemto serves as a personal cell tower, connecting to a broadband internet connection (backhaul) and broadcasting a 4G LTE signal. It allows Verizon wireless devices within its coverage area to connect to the Verizon network, improving call quality, data speeds, and overall wireless experience in areas with poor native signal. The device supports both internal and external antenna configurations, indicated by the INT/EXT port. It includes a Reset button for factory default settings and a 1PPS port for connecting to a 1PPS clock source (like an Iridium or GPS receiver) to receive precise timing signals. A Local Monitoring Terminal (LMT) port is available for managing settings and displaying device status. The device can be powered via Power over Ethernet (PoE) through the POE/WAN port or by a dedicated 12V DC power supply.

Important Technical Specifications:

  • Power: The device operates with a 12V DC power supply (not plenum rated) with a 2.0m cable or via Power over Ethernet (PoE). When using PoE, the source must meet ES1 and PS2 requirements.
  • GPS Antenna: An indoor GPS antenna with a cable is included. The GPS antenna must remain connected for operation, and an initial GPS fix can take up to 60 minutes.
  • Ethernet Cable: A 2.0m Ethernet cable is supplied for network connectivity.
  • RF Exposure: To comply with FCC RF exposure requirements, the device must be installed to provide a separation distance of greater than 20 cm from all persons during normal operation.
  • Frequency Range: For operation within the 5GHz frequency range, the device is restricted to indoor environments.
  • FCC Compliance: The device complies with FCC part 15 rules, meaning it will not cause harmful interference and must accept any interference received.

Usage Features:

  • Installation Flexibility: The eFemto can be installed vertically or horizontally on a wall, floor, or ceiling. It comes with a mounting bracket, screws, and anchors for drywall mounting. For other surfaces, appropriate hardware must be purchased separately.
  • GPS Signal Requirement: A strong GPS signal is crucial for the eFemto's operation. The device should be placed at least 10 feet away from products that generate electromagnetic radiation (e.g., microwave ovens) and ideally within 21 feet of an exterior window or wall to ensure a strong GPS signal.
  • Automated Startup: Upon initial power-up, the eFemto undergoes a self-configuration process, which can take between 30 to 60 minutes. The device provides visual feedback through LED indicators for Power, Link, Sync, RF, and Alarm status.
  • LED Indicators:
    • Power (Green): ON indicates all power rails are present; Flashing indicates unit booting or firmware upgrading.
    • RF (Green): OFF means no activity; ON means transmit or receive activity.
    • Link (Green): OFF means no link; ON means link OK, speed = 1000Mbps.
    • SYNC (Green): OFF means no Sync; ON means auto-negotiate OK.
    • Alarm (Red): ON indicates a system alarm.
  • Network Connectivity: The eFemto connects to a router or modem's LAN port via the supplied Ethernet cable for network backhaul.
  • Antenna Selection: The INT/EXT port allows selection between internal and external antennas.

Maintenance Features:

  • Factory Reset: The device can be reset to factory default settings by pressing the RESET button for 10 seconds. This is useful for troubleshooting or if access to the eFemto GUI is locked out.
  • Troubleshooting GPS Signal: If the Sync LED is off and the Alarm LED is red, it indicates no GPS signal. Users can check the "About eFemto" page in the Advanced Settings web interface under "Status and Alerts" or "GPS" tabs to view the GPS constellation status.
  • Monitoring Connected Devices: The Advanced Settings web interface provides a "Connected Devices" panel to show which wireless devices are connected to the eFemto.
  • Documentation and Support: A comprehensive online 4G LTE eFemto for Enterprise User Guide is available for detailed installation and operational information. Customer care is also available via phone.
  • Safety Precautions: Users are warned to read installation instructions and safety warnings, operate only with the supplied power adapter, and avoid covering the device or blocking airflow. The device also carries a California Prop65 warning regarding chemicals in its plastic and cords.

Verizon eFemto Specifications

General IconGeneral
BrandVerizon
ModeleFemto
CategoryExtender
LanguageEnglish

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