2/12/2019 10:36:00 AM - 1 - 20190209VoiceRemote.docx
Hello All, FiOS Voice Activated Remotes are now available!
FiOS TV One has just been announced and has the following main capabilities:
Voice Activated Remotes, Wi-Fi (Wireless) Connectivity, BlueTooth Remotes
Read All the Tips and Hints below to understand how the new FiOS TV One works.
Quick Tips and Hints:
1. Voice Activated Remotes. The new Remote is smaller with fewer buttons, so it is easier to
hold in your hand. See the photo below comparing the current remote to the new remote. Also,
further below is a picture of the new remote with each button labeled for ease in understanding
how to use the new remote. Under the second photo is an excellent guide on how to use the
remote.
2. Works with newer flat screen TV’s and older TV’s. The new FiOS TV One is designed
to operate with newer flat screen TVs that have an HDMI cable connector. Older TV’s that use
a Digital Adapter “Box” today (those TV’s that connect using 3, colored wires) can be
connected but need a different type adapter than the Digital Adapter currently being used. The
new ‘adapter’ is a “Composite Cable Adapter” (a short cable). The cost is $4 as opposed to the
$7.99/month for the Digital Adapter ‘Box’. You will no longer need the Digital Adapter ‘Box’
for the older TV’s. The Digital Adapter ‘Boxes’ must be returned or you will be charged for
them. One new type adapter should be included when you receive the equipment. If you need
the new type adapters, be sure to say how many you will need when you place your order.
Additional adapters can be purchased for approximately $4.00. Be sure to ask for Postage Free
labels and return mailing boxes to be sent to you to return the Digital Adapter Boxes.
3. WiFi Connectivity (Wireless Connecting) means you may position your TV’s, other than
the TV connected to your ‘Main’ Set Top Box, anywhere there is a strong WiFi signal, even
though there is no cable outlet available. The ‘Main’ Set Top Box must be directly connected to
the Router through a coax cable. Assuming you are replacing a current ‘Main’ Set Top Box, this
cable is currently in place. Also, all homes in HM that have FiOS service have WiFi even if
you do not currently utilize it. In other words, other TV’s with Set Top Boxes may be placed
anywhere in your home, where there is strong WiFi signal, because the new set-top boxes can
use either coax cable or WiFi for connectivity. See NOTE #5 below.
4. BlueTooth Remotes means you do not have to point the new Remote at a Set Top Box for
them to work. The new remotes are BlueTooth meaning they have a range of up to 25 feet and
do not have to be pointed directly at the Set Top Box to function. The Fios TV Voice Remote
connects with your Fios TV One via a wireless Bluetooth connection so it will still work if
your Fios TV One is hidden in a cabinet or other non-metal enclosure—as long as it’s not
farther than 25 feet away. Note: if your Fios TV One Set Top Box is enclosed, please make sure
it gets adequate ventilation to prevent overheating.
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