Verizon USB720 - Troubleshooting Common Issues; USB720 Modem Troubleshooting Tips

USB720 Modem USER GUIDE
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Troubleshooting
USB720 Modem
The following tips will help solve many common problems encountered while using the USB720 Modem:
• Make sure you are using the USB720 in the correct geographic region: a BroadbandAccess- Rev A and
NationalAccess USB720 in the US.
• Ensure that the wireless network’s coverage extends to your current location.
When properly installed, the USB720 Modem is a highly reliable product. Most problems are caused by one of
these issues:
• The wrong driver has been installed.
• System resources required by the USB720 Modem are being used by other devices.
• Network coverage is not available (either because you are outside the BroadbandAccess- Rev A and
NationalAccess coverage area or because of an account or network problem).
For issues related to the VZAccess Manager consult the VZAccess Manager User Guide, located on the
Installation CD.