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TROUBLESHOOTING
Under the proper circumstances, your vacuum sealer will
provide years of problem-free use. Under certain circumstances,
issues may arise. Please consult the troubleshooting information
and error codes below prior to contacting technical support.
Fails to operate
• Make sure the machine is plugged into an electrical outlet.
• Check the power cord for damage. If the cord is damaged
or frayed, do not operate the machine and contact Vesta
Customer Care.
Does not completely vacuum or seal automatically
• Check for proper placement of pouch inside the chamber
and that the open end of the pouch is smooth and wrinkle-
free.
• Check the gasket is not loose or damaged.
• Check and clean the seal foam and gasket as needed.
Food particles will interfere with the vacuum process.
• Ensure the lid is locked.
• Check the pouch for leakage and use a new pouch if
leakage is found.
Vacuum pouch loses vacuum after being sealed
• Wrinkles, liquid, or food particles in the seal will cause this
issue. Remove the seal, clean the mouth of the pouch, and
vacuum & seal again. In the case of liquid in the seal or juicy
foods, pre-freeze item before vacuum packaging.
Fails to seal
• Allow the machine to rest 20 seconds between sealing.
• Ensure the open end of the pouch is free of wrinkles, food
particles, and liquids. Clean the open end of the pouch
before re-sealing.
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