9
Electrical Ratings
The Vicks VUL500 Series model is rated at 120V, 60 Hz.
Troubleshooting
If your humidifier is not working properly, refer to the following:
Solution
• Plug unit in
• Check home circuits, fuses,
test outlet
• Fill Water Tank with cool water
• Place on a level surface
• Clean Nebulizer (refer to Weekly
Care & Cleaning instructions)
• Turn the Power Knob to
increase output
• Rinse thoroughly with clean
water until there is no foam
or smell of cleaning solution
• Check the Tank for any cracks
or damage. and replace if
necessary
• Close Tank Cap to lock position
• Check to see if Cap Seal is
attached to Tank Cap. If not,
contact Consumer Relations
• Decrease mist output to lower
setting or open door to the room
• Move humidifier away from
wall or point Mist Outlet away
from wall or window
• Press the Light Button to turn
on the color changing light and
press a second time to stop on
the current color
Problem
Power Knob is turned
“on” and the power
light is off
Power is on and little or
no mist is produced
Water overflows
from Reservoir
Condensation forms
around humidifier or on
windows and walls
No Night-Light display
Possible Cause
• Unit not plugged in
• No power at outlet
• No water in tank
• Unit is not level
• Mineral deposits on Nebulizer
• Power setting may be too low
• Water Tank or Base were
washed with detergent
• Tank may be damaged
• Tank Cap is not tight
• Tank Cap Seal may be missing
• Mist Intensity is set too high
for room size or pre-existing
humidity level
• Humidifer may be too close
to wall or window
• Light Button is not pressed
NOTE:
Failure to keep this unit clean from mineral deposits normally contained in any water supply will affect
the efficiency of operation of this unit. Customer failure to follow these instructions may void the warranty.
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