10
Troubleshooting
Solution
• Plug unit in
• Check circuits, fuses, test outlet.
• Fill Water Tank.
• Place on a level surface.
• Follow Cleaning Instructions
on Pages 6-8
• Rinse thoroughly with
clean water.
• Refill Water Tank
• Follow Reset Procedure
• Check the Tank for leaks and
replace if necessary
• Tighten Tank Cap
• Decrease mist output to low
setting or open door to the
room.
If your Humidifier is not working properly, refer to the following:
Problem
• Power Switch is set to “On”
and Nightlight is off
• Little or no mist is produced
• Reset Light illuminated
• Water overflows from
Reservoir
• Condensation forms around
humidifier or windows
Possible Cause
• Unit not plugged in
• No power at outlet
• No water in Tank
• Unit is not level
•
Mineral deposits on Heater
Element or Removable Tray
• Water Tank was washed
with detergent
• Water Tank is empty
• Unit not reset after refill
• Tank may be leaking
• Tank Cap is not tight
• Mist Intensity is set too
high for room size or
pre-existing humidity level.
NOTE: Failure to keep this unit clean from mineral deposits normally contained in any water
supply will affect the efficiency of operation of this unit. Customer failure to follow these
instructions may void the warranty.
Manufacturing Quality Healthcare Products for Over 75 Years
© 2016 All rights reserved.
Kaz USA, Inc., a Helen of Troy Company
Marlborough, MA 01752 U.S.A.
www.kaz.com/vicks
Consumerrelations@kaz.com
Made in China
This product is manufactured by KAZ under license from The Procter & Gamble Company.
Vicks and other associated trademarks are owned by The Procter & Gamble Company.
Compliant
Kaz Symbol for ROHS compliance
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