What to do if the Vielight Medical Equipment app appears frozen?
If you see a red or green rotating circle, the app is transferring data. To resolve this, tap the 3 vertical lines at the bottom left, select 'Close All' to exit the app, wait 10 seconds, and then restart the app.
How to fix Vielight NeuroPro controller Bluetooth link issues?
Ensure the devices are within 3-4 feet of each other. Also, verify that the controller is powered on and that the app and controller are correctly paired.
Why does my Vielight NeuroPro Medical Equipment device shut down quickly?
The device may automatically shut down in less than 2 minutes if the power bank is not compatible with the Neuro Pro. The Vielight V2 power bank has been tested for compatibility.
General| Brand | Vielight |
|---|---|
| Model | NeuroPro |
| Category | Medical Equipment |
| Language | English |
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