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ViewSonic VS19114 User Manual

ViewSonic VS19114
110 pages
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IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
CDE30
Commercial Display
User Guide
Model No. VS19112 | VS19113 | VS19114 | VS19115 | VS19116 | VS19117
P/N: CDE4330 | CDE5530 | CDE6530 | CDE7530 | CDE8630 | CDE9830

Table of Contents

Questions and Answers:

ViewSonic VS19114 Specifications

General IconGeneral
Response Time5ms
Aspect Ratio16:9
Panel TypeTN
Brightness250 cd/m²
Contrast Ratio1000:1
Input ConnectorsVGA

Summary

Safety Precautions

Introduction

Package Contents

Lists all items included in the product package for user reference.

Wall Mounting Specifications (VESA)

Details VESA mounting dimensions and required screws for different models.

Control Panel Overview

I/O Panels: CDE4330/CDE5530

I/O Panels: CDE6530/CDE7530/CDE8630/CDE9830

Remote Control Functions

Making Connections

Using Your Display

Powering On/Off Your Display

Step-by-step instructions for turning the display on and off.

Initial Launch Setup

General Settings Configuration

Network Settings

Configure Ethernet, Wi-Fi, Wireless Hotspot, and Bluetooth settings.

Device Settings

Configure Signage Display, System Tools, Display, and App settings.

On-Screen Display (OSD) Menu

Navigating OSD Menu

Instructions on using the remote control to navigate and adjust OSD settings.

Picture Settings

Screen Settings

Audio Settings

Advanced Settings

Embedded Applications and Settings

vCastReceiver & vCastSender

Use ViewBoard to receive screens from laptops and mobile devices.

RS-232 Protocol

RS-232 Hardware Specification

Details connector types, pin assignments, and cable requirements.

RS-232 Command Message Reference

Format and response for RS-232 control commands.

RS-232 Protocol Details

Explains Set-Function command format, LFD ID, and command types.

Set-Function Commands

List of commands for controlling display functions via RS-232.

Set-Function Table

Basic Function Control

Details commands for power, input select, brightness, volume, and locks.

Keypad and Remote Control Commands

Commands for number keypad, remote control enable/disable, and restore default.

Troubleshooting Common Issues

Remote Control and Power Issues

Solutions for remote control malfunctions and unexpected power-offs.

Signal and Picture Quality Problems

Address no PC signal, streaking, false color, and unsupported formats.

Video and Audio Output Issues

Fix no picture/sound, unclear picture, and one-speaker audio problems.

Customer Service and Support

Limited Warranty Details

Warranty Coverage

Describes what ViewSonic® warrants for its products during the warranty period.

Warranty Duration

Specifies the warranty period for parts and labor.

Warranty Protection

Identifies the valid warranty holder as the first consumer purchaser.

Warranty Exclusions

Lists conditions and damages not covered by the warranty.

How to Get Service

Provides steps and information needed to obtain warranty service.

Limitation of Implied Warranties

States that no warranties extend beyond the description herein.

Exclusion of Damages

Details limitations on ViewSonic®'s liability for damages.

Mexico Limited Warranty

Mexico Warranty Coverage

Describes what ViewSonic® warrants for products under normal use.

Mexico Warranty Duration

Specifies the warranty period for parts and labor in Mexico.

Mexico Warranty Protection

States warranty is valid for the first consumer purchaser in Mexico.

Mexico Warranty Exclusions

Lists conditions and damages not covered by the Mexico warranty.

Mexico: How to Get Service

Provides steps and information for obtaining warranty service in Mexico.

Mexico: Limitation of Implied Warranties

States warranty limitations for implied warranties in Mexico.

Mexico: Exclusion of Damages

Details limitations on ViewSonic®'s liability for damages in Mexico.

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