To Next PageTo Next PageWhy does my Viqua Water System GFCI or breaker repeatedly trip?
Your Viqua Water System GFCI or breaker might be repeatedly tripping due to a wet connection between the lamp and lamp plug. Try cleaning and drying the lamp pins and lamp plug, and check the unit for any leaks or condensation. Alternatively, there could be a short-circuit in the electrical assembly, in which case you should replace the controller.
What to do if my Viqua E4-50+ Water System has no power?
If your Viqua Water System has no power, the GFCI and/or breaker may have tripped, so reset it. Another possibility is that the transient voltage surge suppressor (TVSS) is damaged, requiring a replacement. In some cases, the controller itself may be damaged, which means you'll need to replace the controller and use a TVSS.
What to do if Viqua E4-50+ Water System is operating but water tests reveal bacterial contamination?
If your Viqua Water System is operating but water tests show bacterial contamination, ensure that the UV system is the last piece of treatment equipment. Pathogens may be residing in the distribution lines post-UV, so ensure all distribution lines have been disinfected with chlorine. Also, remove any pipe dead-ends and flush with chlorine, as recontamination from pipe dead-ends may be the cause.
What to do if I see a leak detected from area of UV chamber of Viqua E4-50+?
If you notice a leak from the UV chamber area of your Viqua Water System, it could be due to condensation of moist air on the cold chamber. Try controlling the humidity or relocating the unit. Another cause might be a damaged, deteriorated, or incorrectly installed O-ring, so inspect and replace it if deteriorated. Also, the lamp/sleeve assembly might not be properly installed; tighten the assembly hand-tight.
How to fix a leak at the inlet or outlet of my Viqua E4-50+?
If you have a leak at the inlet or outlet of your Viqua Water System, it's likely due to leaking threaded pipe fittings. You should clean the threads, reseal them with Teflon tape, and then retighten.
What to do if I see a leak detected at sensor of Viqua E4-50+ Water System?
If you detect a leak at the sensor of your Viqua Water System, the UV sensor O-rings may be damaged, deteriorated, or incorrectly installed. Inspect the O-rings and replace them if they show signs of deterioration.
General| Flow Rate | 12 gpm (45 lpm) |
|---|---|
| Maximum Operating Pressure | 125 psi (8.6 bar) |
| UV Lamp Life | 9000 hours |
| Chamber Material | 304 stainless steel |
| Maximum Water Temperature | 40 °C |
| Power Supply | Electronic ballast |
| Application | Residential and light commercial water treatment |
| Connection Size | 1" NPT |
| Inlet/Outlet Size | 1" NPT |
Details potential risks and hazards associated with the system, indicated by various symbols.
Outlines essential safety measures and warnings for safe operation, including electrical and grounding.
Explains water quality parameters crucial for optimal UV system performance and disinfection.
Provides diagrams and specifications for system dimensions and component layout for installation.
Step-by-step guide for physically mounting and connecting the UV system horizontally or vertically.
Instructions for chemically disinfecting the plumbing system after installation to prevent contamination.
Overview of the control panel features, buttons, and display functions for system interaction.
Describes the initial screens and setup process (language, model selection) upon powering the controller.
Procedure for resetting the lamp timer after lamp replacement to ensure accurate monitoring.
Details various system alarms, their causes, and troubleshooting steps for prompt resolution.
Guide for selecting the correct system model for replacement controller setup and part identification.
Information on connecting external devices via dry contacts for remote alarms or solenoid valves.
Step-by-step instructions for safely replacing the UV lamp to maintain disinfection efficacy.
Guide for cleaning or replacing the quartz sleeve to ensure maximum UV light transmission.
Specific troubleshooting steps for low UV alarms in certified and non-certified models.
