38 39
1. Warranty period is 2 (two) years and commences on the delivery date of the product
2. The entire product including all the parts is warranted by our company.
3. If the product becomes defective within the warranty period, the time elapsed during repair is added to
the warranty period. The repair period of the product is maximum 30 (thirty) working days. This period
starts as of the date the defect of the product is notified to the service station, or if a service station
is not available, to any one of the product’s seller, dealer, agency, representation office, importer or
manufacturer. If defect of the factory product is not remedied within 15 working days, the manufacturer
and importer must allocate another factory product with similar properties to the use of the consumer
until repair of product is completed.
4. If the product becomes defective within its warranty period due to faults of material and work-
manship or assembly, its repair shall be performed without demanding any charges as a cost of
workmanship or replaced part, or by any other means.
5. Even though the consumer uses its right of repair, if;
• As of the delivery date of the product to the consumer, within one year, provided that the determined
warranty period is valid; the same failure recurs more than twice, or different failures occur more than
four times, or total of different failures within the determined warranty period is more than six, and also if
these failures cause to benefit from the product continuously;
• The required maximum repair period is exceeded,
• If it is determined that the defect cannot be remedied with a report to be prepared by the service
station of the company, and if a service stations is not available, by any one of the product’s seller,
dealer, agency, representation office, importer or manufacturer, respectively; the consumer may
request the replacement of the product free of charge, or return of the cost or a discount in the
cost at the rate of defect.
6. The defects resulting from the product use contrary to the issues stated in the instructions shall not be
covered by the warranty.
7. For the problems that may arise concerning the certificate of warranty, you may refer to the General
Directorate for the Protection of Consumers and Competition of the Ministry of Industry and Trade.
Warranty Conditions
Company Title: GÖRGEL METAL SAN. VE TİC. LTD. ŞTİ.
O.S.B. 3. Cd. No: 13/1 Onikişubat/K.Maraş Tel: 0344.257 90 90 Fax: 236 30 90
To Next Page
Loading...