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Windows XP SP2, Vista , 7
MAC OS X 10.5 and higher
Frequently Asked Questions
Q: I have taken photos and selected the “Get Images” button. I get a message that the
images were successfully transferred but the photos do not appear on my computer. What
do I do?
First ensure that you have in fact taken photos. Press the Shutter button to take some sample
photos and then try downloading them again.
With test photos if the camera powers off before you upload them to the computer the photos
are stored in the camera`s memory. These photos should be uploaded and deleted so that
you can take more photos.
If the photos are saved to the SD memory card then all the photos should appear.
Q: I deleted images using the Vivitar Experience Image Manager. The photo was also
deleted from my computer. How do I recover photos that I accidently deleted?
All images deleted using the Vivitar Experience Image Manager are sent to your computer`s
Recycle or Trash Bin and can be retrieved from there.
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