This document is an instruction manual for the Black 30" Single Top Desk Riser, SKU: DESK-V000U, manufactured by VIVO. It provides assembly steps, safety warnings, and contact information for customer support.
Function Description:
The Black 30" Single Top Desk Riser is a desktop accessory designed to elevate a monitor, laptop, and other items, allowing users to adjust their workstation height. It functions as a sit-stand desk solution, enabling users to transition between sitting and standing positions by raising or lowering the desktop surface. The riser is intended to be placed on an existing desk or table, providing an adjustable platform for a more ergonomic setup.
Important Technical Specifications:
- Product Name: Black 30" Single Top Desk Riser
- SKU: DESK-V000U
- Weight Capacity: 22 lbs (9.98 kg) - WARNING: Exceeding this weight capacity can result in serious injury.
- Vertical Motion Range: 16.7 inches (42.4 cm) - This refers to the maximum height adjustment range of the desktop.
Usage Features:
- Adjustable Height: The desk riser can be raised by pressing an inward handle. The handle itself does not move up, down, or out, but rather acts as a release mechanism for the height adjustment.
- Desktop Surface: Provides a stable surface for placing monitors, laptops, and other workstation items.
- Ergonomic Design: Promotes a healthier work environment by allowing users to switch between sitting and standing, which can help reduce the risks associated with prolonged sitting.
- Easy Assembly: The manual outlines a simple two-step assembly process, primarily involving removing the desk from packaging and adjusting its height.
Safety and Warnings:
The manual emphasizes several critical safety warnings to ensure proper and safe use of the desk riser:
- General Safety: Users are advised to understand all directions, check for missing or defective parts, and contact a qualified technician if unsure about installation safety. Improper installation or use for purposes not explicitly specified can lead to damage or serious injury.
- Weight Capacity: A strict warning is given not to exceed the 22 lbs (9.98 kg) weight capacity to prevent serious injury.
- Pinch Point Warning: Users are explicitly warned not to place hands on or near support bars, as moving parts can crush and cut. Pinch points are created during lifting and lowering the worksurface. Hands must not exceed the safety shield below the tabletop to avoid pinching.
- Choking Hazard: The product contains small parts and is not suitable for children under 3 years. Adult supervision is required.
- Stability:
- When carrying the lift table, users must hold the bottom with both hands and avoid subjecting the table to separate force, which could cause the tabletop to be out of step with the bottom structure.
- Monitors and laptop bases must be kept fully on the desktop for stability.
- The desktop should be raised slowly to keep items stable.
- Cable Management: Users are instructed to follow cable routing instructions to avoid pinching cables and to leave enough slack in cables to allow for the full range of vertical motion (16.7" / 42.4 cm). Failure to do so can result in property damage and/or personal injury.
Maintenance Features:
The manual does not explicitly detail maintenance features but implies that proper care and adherence to weight limits and assembly instructions will ensure the longevity and safe operation of the device. Regular checks for missing or defective parts are recommended as part of the initial setup, which can be extended to ongoing maintenance.
Customer Support and Resources:
- Online Resources: A QR code and URL (https://vivo-us.com/products/desk-v000u) are provided for helpful videos and specifications related to the product.
- Contact Information:
- Email: help@vivo-us.com
- Website: www.vivo-us.com (with a chat live with an agent option)
- Phone: 309-278-5303
- Support Hours: Monday-Friday from 7:00 am - 7:00 pm CST.
- Response Times: VIVO boasts quick customer support with an average response time of 1 hour 8 minutes (within office hours) and an average resolution time of less than 15 minutes (within office hours), specifically 5 minutes 4 seconds.
- Parts Replacement: The support team offers immediate assistance for damaged or defective parts and is happy to replace them to ensure a fully functioning product.
- Social Media: Users are encouraged to share photos of their VIVO setup and tag @vivo_us.
To Next Page
Need help?
General
