ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR
Covers units purchased as new in Mexico Only.
VIZIO Sales & Marketing México S. de. R.L. de C.V. provides a warranty to the original purchaser of a newProduct
againstdefectsinmaterialsandworkmanshipforaperiodofoneyearofnon-commercialusageorninety(90)daysof
commercialuse.IfaProductcoveredbythiswarrantyisdeterminedtobedefectivewithinthewarrantyperiod,VIZIO
Sales&MarketingMéxicoS.de.R.L.deC.V.willeitherrepairorreplacetheunitatitssoleoptionanddiscretion.
To obtain warrantyservice, contact VIZIOSales & Marketing México S. de. R.L. deC.V. Technical Supportvia email:
apoyotecnico.mx@VIZIO.comorviaphoneat001(855)472-7444from9:00AMto6:00PMMondaythroughFriday(CST)
orvisit www.VIZIO.mx.Pre-authorization mustbe obtainedbefore sendingany productto aVIZIO Sales& Marketing
MéxicoS.de.R.L.deC.V.serviceCenter.Proofofpurchaseintheformofapurchasereceiptorcopythereofisrequired
to show that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new or
recertiedat VIZIO Sales & MarketingMéxico S. de. R.L. deC.V.’s option and sole discretion.Replacementparts and
unitsarewarrantedfortheremainingportionoftheoriginalwarrantyorforninety(90)daysfromwarrantyserviceor
replacement, whichever is greater.
Type of Service
DefectiveProductsmustbesenttoaVIZIOSales&MarketingMéxicoS.de.R.L.deC.V.servicecentertoobtainwarranty
service.VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.isnotresponsiblefortransportationcoststotheservicecenter,
butVIZIOSales&MarketingMéxicoS.de.R.L.deC.V.willcoverreturnshippingtothecustomer.Pre-authorizationis
required before sending any unit in for warranty service.
Productreturnsto VIZIOSales &MarketingMéxico S.de.R.L.deC.V.’s servicecenters mustutilizeeither theoriginal
carton box and shipping material orpackaging that aordsan equaldegree of protection.VIZIO Sales &Marketing
MéxicoS.de.R.L.deC.V.TechnicalSupportwillprovideinstructionsforpackingandshippingthecoveredProducttothe
VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.servicecenter.
Limitations and Exclusions
VIZIO Sales &Marketing MéxicoS. de. R.L. de C.V.’s one-year limitedwarranty only covers defects inmaterials and
workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation,
improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer
misuse, modications or adjustments,as wellas installationand set-upissues orany repairs attempted byanyone
otherthanbyaVIZIOSales&MarketingMéxicoS.de.R.L.deC.V.authorizedservicecenter.Productswithunreadable
or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not
cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITEDINDURATIONTOTHEPERIODOFTIMESETFORTHABOVE.VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.’S
TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING
VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.’SNEGLIGENCE,ALLEGEDDAMAGE,ORDEFECTIVEGOODS,WHETHER
SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.SHALLNOTBERESPONSIBLEFORLOSSOFUSE,LOSSOFINFORMATION
OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or
consequentialdamages,sotheabovelimitationsorexclusionsmaynotapplytoyou.Thiswarrantygivesyouspecic
legal rights, and you may also have other rights, which vary from state to state. THIS WARRANTY IS SUBJECT TO CHANGE
WITHOUTNOTICE.CHECKwww.VIZIO.mxFORTHEMOSTCURRENTVERSION.
Personal Data
If your VIZIO Sales & Marketing México S. de. R.L. de C.V. product is capable of storing personal data and other
information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN
WARANTYSERVICE.Ifthisoccurs,yourproductwillberestoredtoyouconguredasoriginallypurchased.Youwillbe
responsible for restoring all applicable data and passwords. Recovery and reinstallation of user data is not covered
underthisLimitedWarranty.Inordertoprotectyourpersonalinformation,VIZIOSales&MarketingMéxicoS.de.R.L.
de C.V. recommends that you always clear all personal information from the unit before it is serviced, regardless of the
servicer.
ZERO BRIGHT PIXEL DEFECT GUARANTEE
This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new product
purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s product
informationpagewww.VIZIO.mxorlookforthe“zerobrightpixel”guaranteeonthebox.
INFORMATION EXCLUSIVELY FOR MEXICO
VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.isnotobligatedtohonorthewarrantyinthefollowingcases.
(a)WhentheProducthasbeenusedunderotherthannormalconditions.
(b)WhentheProducthasnotbeenoperatedaccordingtotheaccompanyinginstructionsforuse.
(c)WhentheProducthasbeenalteredorrepairedbypersonsnotauthorizedbyVIZIOSales&MarketingMéxicoS.de.
R.L. de C.V. or the respective seller.
YoumaycontacttheimporterorthemerchantfromwhomyoupurchasedtheVIZIOSales&MarketingMéxicoS.de.R.L.
deC.V.Producttomakeawarrantyclaim,toobtaininformationrelatedtotheproceduretoleawarrantyclaim,andto
obtaininformationrelatedtoparts,components,suppliesandaccessories,orcontactVIZIOSales&MarketingMéxicoS.
de. R.L. de C.V.’s authorized representative as follows:
Integral Support S.A. de C.V.
CalleJuanAugustoIngres.140
Col. Santa Maria Nonoalco
Del. Benito Juárez
México,D.F.C.P03700
CustomerService:001(855)472-7444
Date of purchase:
Model:
Brand:
To make a warranty claim, submit this Product and this policy, duly stamped by the establishment from which it was
purchased.ForcustomersinMexicowithVIZIOSales&MarketingMéxicoS.de.R.L.deC.V.televisionsthatarelargerthan
32inches,VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.oritsauthorizedrepresentativewillprovideonsitewarranty
coverage of repair and/or replacement services.
Underthetermsofthiswarranty,VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.oritsrepresentativemustexchange
parts and components of the Product and include labor and shipping expenses of the Product on which this warranty is
valid, within the service network, at no cost to the consumer.
VIZIOSales&MarketingMéxicoS.de.R.L.deC.V.
Conquistadores105Interior7,
Colonia Mirasierra, San Pedro Garza Garcia,
NuevoLeon,C.P.66240,Mexico.
RFC:VSA110513BK9
Telephone:001(855)472-7444
LIMITED WARRANTY - MEXICO
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