ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR
Covers units purchased as new in Canada
VIZIOprovidesawarrantytotheoriginalpurchaserofanewProductagainstdefectsinmaterialsandworkmanshipforaperiod
ofoneyearofnon-commercialusageandninety(90)daysofcommercialuse.IfaProductcoveredbythiswarrantyisdetermined
tobedefective,withinthewarrantyperiod,authorizedforsaleinCanadaandfromanauthorizedCanadianreseller,VIZIOwill
repair,replaceorrefundtheunitatitssoleoptionanddiscretion.VIZIOreservestherighttodispatchIn-HomeServicesubjectto
availability or provide other service type options.
Toobtain warrantyservice, contactVIZIO TechnicalSupport viaemail: techsupport@VIZIO.com orvia phoneat 877MY VIZIO
(877.698.4946)from7:00AMto11:00PMMondaythroughFridayand9:00AMto6:00PMSaturdayandSunday(CST)orwww.vizio.
ca.Pre-authorizationmustbeobtainedbeforesendinganyproducttoaVIZIOservicecenter.Proofofpurchaseintheformofa
purchase receipt or copy thereof is required to show that a Product is within the warranty period.
Parts and Labor
Therewillbenochargeforpartsorlaborduringthewarrantyperiod.Replacementpartsandunitsmaybeneworrecertiedat
VIZIO’soptionandsolediscretion.Replacementpartsandunitsarewarrantedfortheremainingportionoftheoriginalwarranty
orforninety(90)daysfromwarrantyserviceorreplacement,whicheverisgreater.
Type of Service
TV’s 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit and does not
includede-installationorre-installationoftheproduct.In-HomeServiceissubjecttoavailability.VIZIOwillprovideotherservice
type options when in-home service is not available.
TV’sunder32”mustbesenttoaVIZIOservicecentertoobtainwarrantyservice.VIZIOisnotresponsiblefortransportationcosts
totheservicecenter,butVIZIOwillcoverreturnshippingtothecustomer.Pre-authorizationisrequiredbeforesendinganyunit
in for warranty service.
Product returns to VIZIO’s service center must utilizeeither the original carton/box and shippingmaterial or packaging that
aordsanequaldegree ofprotection.VIZIOTechnical Supportwillprovideinstructions forpackingandshipping thecovered
ProducttotheVIZIOservicecenter.
Limitations and Exclusions
VIZIO’sone-yearlimitedwarrantyonlycoversdefectsinmaterialsandworkmanship.Thiswarrantydoesnotcover,forexample:
cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages
fromshipping,actsofGod,anytypeofcustomermisuse,modicationsoradjustments,aswellasinstallationandset-upissues
oranyrepairsattemptedbyanyoneotherthanbyaVIZIOauthorizedservicecenter.Productswithunreadableorremovedserial
numbers or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”,
“CLEARANCE”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO
THEPERIODOFTIMESETFORTHABOVE.VIZIO’STOTALLIABILITYFORANYANDALLLOSSESANDDAMAGESRESULTINGFROM
ANYCAUSEWHATSOEVERINCLUDINGVIZIO’SNEGLIGENCE,ALLEGEDDAMAGE,ORDEFECTIVEGOODS,WHETHERSUCHDEFECTS
AREDISCOVERABLE OR LATENT, SHALLIN NO EVENT EXCEED THEPURCHASE PRICE OF THEPRODUCT. VIZIO SHALL NOT BE
RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.
CHECK www.vizio.ca FOR THE MOST CURRENT VERSION.
Personal Data
Ifyour VIZIOproduct iscapable ofstoringpersonal dataand otherinformation, ALLCONTENTS ANDINFORMATION WILLBE
DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored
to you congured as originally purchased. You will be responsible for restoring all applicable data and passwords. Recovery
andreinstallationofuserdataisnotcoveredunderthisLimitedWarranty.Inordertoprotectyourpersonalinformation,VIZIO
recommends that you always clear all personal information from the unit before it is serviced, regardless of the servicer.
ZERO BRIGHT PIXEL DEFECT GUARANTEE
This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new product
purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s product information
page www.vizio.ca or look for the “zero bright pixel” guarantee on the box.
Recertied Warranty
NINETY DAY LIMITED WARRANTY ON PARTS AND LABOR
Covers units purchased and currently located in Canada.
IF THIS WARRANTY DOCUMENT IS RECEIVED ALONG WITH A UNIT WHICH IS PROVIDED TO THE CUSTOMER AS A WARRANTY
REPLACEMENT, THE WARRANTY OF THE PURCHASED UNIT MAY SUPERSEDE THIS ONE. SUCH A REPLACEMENT UNIT IS
WARRANTED FOR THE LATER OF EITHER THE REMAINING PORTION OF THE ORIGINAL WARRANTY (AS SPECIFIED BY THE
ORIGINAL WARRANTY DOCUMENTATION AND DERIVEDFROM THE ORIGINALPURCHASE DATE) ORTHE WARRANTY PERIOD
SPECIFIEDHEREIN(ASDERIVEDFROMTHEDATETHEREPLACEMENTUNITISRECEIVED).
VIZIOprovidesawarrantytotheoriginalpurchaserofitsproductsagainstdefectsinmaterialsandworkmanshipforaperiodof
ninety(90)daysofnon-commercialuse.IfaProductcoveredbythiswarrantyisdeterminedtobedefective,withinthewarranty
period,authorizedfor salein Canadaand fromanauthorized Canadianreseller, VIZIOwillrepair, replaceor refundthe unit
atits soleoptionand discretion.VIZIO reservesthe rightto dispatchIn-HomeService subjectto availabilityor provideother
service type options.
Toobtainwarrantyservice, contactVIZIOTechnicalSupport viaemail:techsupport@VIZIO.comor viaphoneat877 MYVIZIO
(877.698.4946)from7:00AMto11:00PMMondaythroughFridayand9:00AMto6:00PMSaturdayandSunday(CST)orvisitwww.
vizio.ca. Proof of purchase in the form of a purchase receipt or copy thereof is required.
Parts and Labor
Therewillbenochargeforpartsorlaborduringthewarrantyperiod.Replacementpartsandunitsmaybeneworrecertiedat
VIZIO’soptionandsolediscretion.Replacementpartsandunitsarewarrantedfortheremainingportionoftheoriginalwarranty
orforninety(90)daysfromwarrantyserviceorreplacement,whicheverislater.
Types of Service
Units 32” or larger will usually be serviced in-home. In-home service requires complete and easy access to the unit and does not
includede-installationorre-installationoftheproduct.However,insomecases,itmaybenecessarytosendtheunittoaVIZIO
servicecenter.VIZIOwillcoverthetransportationchargestoandfromthesamecustomerlocation.
Unitslessthan32”mustbesenttoaVIZIOservicecenter.VIZIOisnotresponsiblefortransportationcoststotheservicecenter,
butVIZIOwillcoverreturnshippingtothecustomer.Pre-authorizationisrequiredbeforesendinganyunitinforservice.
Anyreturnsto VIZIO’sservicecenters mustutilizeeither theoriginalcarton boxandshipping materialora replacementbox
andmaterialprovidedbyVIZIO.VIZIOtechnicalsupportwillprovideinstructionsforpackingandshippingtheunittotheVIZIO
service center.
Limitations and Exclusions
VIZIO’sninety-daylimitedwarrantyonlycoversdefectsinmaterials andworkmanship.Itemsnotcoveredincludebutarenot
limited to cosmetic damage, normal wear and tear, misuse, signal issues, power surges, and damages from shipping, acts of
God,anysortofcustomermisuse,installation,customermodications,adjustments,andset-upissues.Unitswithunreadable
or removed serial numbers, “image burn-in”, and routine maintenance are not covered. This warranty does not cover products
sold “AS IS”, “CLEARANCE” or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED
INDURATIONTOTHEPERIODOFTIMESETFORTHABOVE.VIZIO’STOTALLIABILITYFORANYANDALLLOSSESANDDAMAGES
RESULTINGFROMANYCAUSEWHATSOEVERSHALLINNOEVENTEXCEEDTHEPURCHASEPRICEOFTHEDISPLAY.VIZIOSHALL
NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR
THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.vizio.ca FOR THE MOST
CURRENT VERSION.
Service and Parts Information
ELECTRONIC SPARE PARTS
VIZIOoersthesesupplierpartscontactinformationforyourconvenience.IntheeventserviceisneededonyourVIZIOproduct
(afterthewarrantyperiod)andareplacementpartisrequired,pleasecontactoneofthefollowingVIZIOauthorizedspareparts
distributors with the required part number.
Vizparts.com Inc
710EppersonDrive,SuiteB
CityofIndustry,CA91748
(888)260-7765
www.vizparts.com
LIMITED WARRANTY - CANADA
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