VMAI V8 Pro - Troubleshooting Guide

Trouble Shooting
Problems
The handle control
doesn’t work.
The indicator display of clean
water tank is incorrect.
The vacuum is getting
weaker.
The clean water tank is
leaking.
No water comes out when
spraying.
No voice assistance
There are water drops at
air outlet.
Always get alarm “Empty
the water tank”.
• Uncalibrated.
• The Hepa is blocked.
• The Hepa is wet.
• The Scraper is not installed well.
• Please check and clean the
HEPA.
• Please dry the Hepa first.
• Please check and re-install the
scraper.
• The clean water volume is higher
than snuffle valve.
• The clean water tank is not
installed well.
• The cap is not screwed well.
• Pour out water until the
volume is lower than snuffle
valve.
• Please re-install the water tank.
• Please screw the cap well.
• The clean water tank is empty.
• The clean water tank is not
installed well.
• Please fill up the Clean Water
Tank.
• Please re-install the water tank.
• The voice function is switch off.
• The version exclude voice.
• Turn on the voice switch.
• Please check and confirm with
local seller.
• The dirty water tank is full.
• Lack of water
• Please check and connect
with the power supply well.
• Please empty the dirty water
tank.
• Please fill up the clean water
tank.
• Please check and install the
HEPA.
• Use the machine correctly.
• Empty the dirty water tank in
time.
• The HEPA is blocked.
• The dirty water tank is full.
• Please clean the HEPA.
• Please empty the dirty water
tank.
• The roller brushed isn’t installed
well.
• Please check and re-install the
Roller Brush as guide.
Solutions
Possible Reasons
• The battery capacity is low.
• The handle doesn’t connect well
• Please check the connection of
power supply.
• Please check the battery
capacity and fully charge it.
• Please re-install the handle.
• The dirty water tank is full.
• The dirtywater tank is not installed.
• The roller brush is not installed.
• Please empty the dirty water tank.
• Please check and install the
dirty water tank.
• Please check and install the
roller brush.
16
cleaner can not
be charged.
• The power supply does not
connect well.
• Cleaner isn't connected well
with charging station.
• Please replace cleaner on the
charging station.
• Take off the Clean Water tank,
then start to clean and spray, turn
cleaner off until draining the pipe.
Then press the “Switch Button” and
“Eco/Max Button “for 5seconds until
the digital display flash two times,
then check again.
Cleaner doesn’t work.
• Cleaner isn't connected with
power supply.
Cleaner doesn't work in
self-cleaning mode.
Cleaner moves hard
• The Hepa isn’t installed.
• Cleaner was tilted hard.
• Cleaner vacuums the foam liquid.