How to diagnose problems with Vocera Conference System B3000n/B3000 badge?
Run the Quick Test utility before contacting Vocera Technical Support to diagnose possible problems with a Vocera Conference System B3000n/B3000 badge.
What to do if the Vocera Conference System badge is searching for server?
If the Vocera Conference System badge is connected to an access point and has received an IP address, but it cannot connect to the Vocera Voice Server, it might be because the Vocera Voice Server is not running. Ensure that the Vocera Voice Server is running, then remove the battery from the badge and insert it again. Another reason might be that the subnet that the badges are on cannot reach the subnet that the Vocera Voice Server is on. Ensure that the switch and router settings allow the badge subnet access to the server subnet, then remove the battery from the badge and insert it again.
How to fix Vocera Conference System when badge is searching for access points?
If the Vocera Conference System badge cannot connect to an access point on the wireless LAN, ensure you are within range of the wireless network if you configured the test badge in a remote area. Then, remove the battery from the badge and insert it again. The badge might not connect to an access point because the SSID or security settings of the badge are incorrect.
How to resolve incorrect property values for Vocera Conference System badge configuration?
To resolve incorrect property values for Vocera Conference System badge configuration, restore all the factory default settings and configure the badge again.
How to fix problems with file system corruption on Vocera Conference System?
To fix file system corruption in Vocera Conference System, run the REPAIR FILESYSTM utility.
What to do if Vocera Conference System badge is not performing normally?
If the Vocera Conference System badge is not performing normally, or the firmware image may be corrupted, restore the badge to its factory image.
What to do if I did not successfully configure a Vocera Conference System badge?
If you did not successfully configure a Vocera Conference System badge the first time, reset the factory defaults and configure the badge again.
Why Vocera Conference System badge is requesting IP address?
If the Vocera Conference System badge is connected to an access point, but it cannot receive an IP address from a DHCP server, it might be because the security settings of the badge are incorrect, the DHCP server is not active or cannot be reached from the badge, or the badge is associated with an access point that is not on the production network.
General| Voice Recognition | Yes |
|---|---|
| Noise Reduction | Yes |
| Operating Temperature | 0° to 40°C (32° to 104°F) |
| Storage Temperature | -20° to 60°C (-4° to 140°F) |
| Frequency Band | 2.4 GHz |
| Compatibility | Vocera Communication System |
Steps to specify badge properties before network communication and configure a test badge.
Guides on diagnosing and resolving initial badge configuration issues like connection problems.
Steps to restore all factory default settings on a badge to reconfigure it.
Procedure to restore the factory image on B3000n/B3000 badges if firmware is corrupted.
Procedure to restore the factory image on B2000 badges if firmware is corrupted.
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