VTech Kidizoom Action Cam HD - Troubleshooting

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TROUBLESHOOTING
Go through this section if you experience difculty in operating
Kidizoom
®
Action Cam HD.
Problem Solution
The camera
has stopped
working
1. Turn the master power switch off for 30 seconds.
2. Turn the master power switch on again and then
press the home button
to turn it on. It should
now work properly.
3. If it doesn't work, try to recharge the battery and
try again.
(Refer to the battery recharging section for
details)
Screen
display is
abnormal
1. Turn the master power switch off for 30 seconds.
2. Turn the master power switch on again and
then press the home button
to turn it on. The
screen display should be normal again.
Image taken
is not clear
• Make sure the lighting conditions of the shooting
environment are good.
• Check to see if the camera lens is clean.
Sometimes
the recorded
video is not
smooth
Check your memory card’s performance, it is
recommended to use a microSD / microSDHC card
Class 10 or above. Using a memory card with lower
performance may delay the video data writing on
the card and thus affect the video quality.
Cannot
connect to
computer
• Check the connections on the USB cable
between the camera and the computer and
review the appropriate connection procedures in
this guide.
• Turn the master power switch off for 30 seconds.
Turn the master power switch on and connect to
the computer again.