20
Cannot connect to
computer
Check the connections on the USB cable
between the camera and the computer, and
review the appropriate connection procedure in
this manual.
Cannot save les Check the memory status of the memory card to
see if it is full.
If there is no memory card inserted, check the
Kidizoom
®
Camera Connect internal memory.
Cannot view the
downloaded movie
les
1. Kidizoom
®
Camera Connect
does not
support movie les created by other models.
Make sure your downloaded movie les are
created by Kidizoom
®
Camera Connect.
Memory card
cannot be
detected
1. Check if the memory card is correctly inserted.
2. Check to see if the memory card is the
supported type. Kidizoom
®
Camera Connect
only supports microSD / microSDHC card.
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Customer Services
Department with any problems and/or suggestions that you might have.
Our support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The specic problem you are experiencing.
• The actions you took right before the problem occurred.
Internet: www.vtechkids.com, or www.vtechcanada.com
Phone: 1-800-521-2010 in the US, or 1-877-352-8697 in Canada.
DISCLAIMER AND LIMITATION OF
LIABILITY
VTech
®
Electronics North America, L.L.C. and its suppliers assume
no responsibility for any damage or loss resulting from the use of this
handbook. VTech
®
Electronics North America, L.L.C. and its suppliers
assume no responsibility for any loss or claims by third parties that may
arise through the use of this product. VTech
®
Electronics North America,
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