VTech Kidizoom Duo Deluxe - File Transfer and USB Recognition

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Question 9:
When connecting the camera to the USB port, why do I get the message
“USB device not recognized, one of the USB devices attached to this
computer has malfunctioned and Windows
®
does not recognize it”? I am
running Windows
®
XP.
Answer:
This is most likely a hardware or OS issue. A number of consumers have
reported this problem with their computers not recognizing mass storage
devices of all kinds. Please contact your PC manufacturer for support.
Question 10:
I am trying to transfer my pictures to my PC. I connected per the
instructions (connecting the USB cable to the camera and PC) and the
new drive appears. However, no pictures are automatically downloading.
Is there something I need to do at start up to get the pictures downloaded
and saved?
Answer:
The picture transfer operation does not start by itself. After you have
connected the USB Cable to your PC and the drive appears ready, you
can open the drive, look under the folder DCIM and you should nd
the images you captured with the Kidizoom
®
DUO Deluxe. Moreover,
if you wish to download images to be viewed on the camera, you can
do so by moving the JPEG image les into the folder DOWNLOAD/
PHOTO.
Microsoft
®
, Windows
®
and Windows Vista
®
are either registered
trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. Macintosh, Mac and Mac OS are trademarks of
Apple Inc., registered in the United States and other countries. All other
trademarks are the property of their respective owners.