VTech KidiZoom Studio - Page 29

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Flickering
in recorded
video
• Check if the Indoor Light Frequency setting is
correct.
• Avoid having both sunlight and indoor lighting
appear at the same time in your video
composition.
Multicoloured
dots appear in
Green Screen
Studio videos
• Check if the Green Screen cloth is evenly lit.
• Check if there are any wrinkles in your Green
Screen cloth setup.
• Check if the colour of the room lighting is too
warm or too cool. Try to change to a location
with cool white colour temperature lighting.
• Try adjusting your Green Screen Detection
Setting by pressing the Star button while lming.
Memory
card can’t be
detected
• Check if the memory card is correctly inserted.
• Check to see if the memory card is the
supported type. The camera only supports
microSD or microSDHC card.
• Check to see if the le system of your memory
card is FAT or FAT32. The KidiZoom
®
Studio
camera does not support NTFS or exFAT le
systems. Be sure to back up all important data
from your memory card and format it in either
the FAT or FAT32 le system before using in
your KidiZoom
®
Studio.
Can’t view the
downloaded
video or photo
les
Check if the downloaded les are in the correct
directory on the KidiZoom
®
Studio. Photos should
be put in the DOWNLOAD/PHOTO folder, and
videos should be put in the DOWNLOAD/VIDEO
folder.
KidiZoom
®
Studio only supports these formats:
Photos in Standard Baseline JPEG, and videos
in AVI (Motion JPEG) created by the KidiZoom
®
Studio camera.
If the problem persists, please contact our Consumer Services
Department and a service representative will be happy to help you.
5318 UK IM.indd 29 04/28/2020 17:13:26