11
Troubleshooting
TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
pleasefollowthesesteps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department
on 01235 546810 (from UK) or +44 1235 546810 (outside UK) and a
service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
®
products is accompanied by a
responsibility that we take very seriously. We make every effort to
ensure the accuracy of the information, which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to call our Consumer Services Department on 01235 546810
(from UK) or +44 1235 546810 (outside UK), with any problems
and/or suggestions that you might have. A service representative
will be happy to help you.
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