VTech SIP Cordless Series User Manual

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Appendix
Troubleshooting
The telephone does not ring when there is an incoming call.
/CMGUWTGVJG %CV PGVYQTM ECDNG KU RNWIIGF ſTON[ KPVQ VJG PGVYQTM YCNN LCEM YKVJ 2Q'VJG%CVPGVYQTMECDNGKURNWIIGFſTON[KPVQVJGPGVYQTMYCNNLCEMYKVJ2Q'
6JGEQTFNGUUJCPFUGVOC[DGVQQHCTHTQOVJGVGNGRJQPGDCUG/QXGKVENQUGTVQVJGVGNGRJQPGDCUG
#FLWUVVJGUGVVKPIQH4(VTCPUOKUUKQPRQYGTTGHGTVQSIP Phone System Administration Guide for details+VOC[DGQWV 
QHTCPIG
+HQVJGTVGNGRJQPGUKP[QWTJQVGNCTGJCXKPIVJGUCOGRTQDNGOVJGRTQDNGOKUKPVJGYKTKPIQTNQECNUGTXKEG%QPVCEV[QWTUGTXKEG
RTQXKFGTEJCTIGUOC[CRRN[
1VJGTGNGEVTQPKERTQFWEVUUWEJCU*#/rCFKQUCPFQVJGT&'%6pJQPGUECPECWUGKPVGTHGTGPEGYKVJ[QWTEQTFNGUURJQPG6T[
installing your phone as far away as possible from these types of electronic devices
6JGVGNGRJQPGNKPGEQTFOC[DGFGHGEVKXG+PUVCNNCPGYVGNGRJQPGNKPGEQTF
Remove and install the battery again and place the cordless
JCPFUGVKPVJGVGNGRJQPGDCUG9CKVHQTVJGJCPFUGVVQU[PEJTQPK\G
YKVJVJGVGNGRJQPGDCUG#NNQYWRVQQPGOKPWVGHQTVJKUVQVCMGRNCEG
Cordless handset beeps and is not performing normally.
/CMGUWTGVJG %CV PGVYQTM ECDNG KU RNWIIGF ſTON[ KPVQ VJG PGVYQTM YCNN LCEM YKVJ 2Q'VJG%CVPGVYQTMECDNGKURNWIIGFſTON[KPVQVJGPGVYQTMYCNNLCEMYKVJ2Q'
Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power (refer to(refer to SIP Phone
System Administration Guide for details +V OC[ DG QWV QH TCPIG+VOC[DGQWVQHTCPIG
4GUGVVJGVGNGRJQPGDCUG9CKVHQTUGEQPFUCPFRNWIKVDCEMKPCICKP#NNQYWRVQQPGOKPWVGHQTVJGEQTFNGUUJCPFUGVCPFVJG
VGNGRJQPGDCUGVQU[PEJTQPK\G
1VJGTGNGEVTQPKERTQFWEVUUWEJCU*#/rCFKQUCPFQVJGT&'%6pJQPGUECPECWUGKPVGTHGTGPEGYKVJ[QWTEQTFNGUURJQPG6T[
installing your phone as far away as possible from these types of electronic devices
There is interference during a telephone conversation or the call fades in and out when I am using the cordless handset.
Move the handset closer to the telephone base or adjust the setting of RF transmission power (refer to(refer to SIP Phone System
Administration Guide for details +V OC[ DG QWV QH TCPIG+VOC[DGQWVQHTCPIG
#RRNKCPEGUQTQVJGTEQTFNGUUVGNGRJQPGURNWIIGFKPVQVJGUCOGEKTEWKVCUVJGVGNGRJQPGDCUGECPECWUGKPVGTHGTGPEG6T[OQXKPI
VJGCRRNKCPEGQTVGNGRJQPGDCUGVQCPQVJGTQWVNGV
1VJGTGNGEVTQPKERTQFWEVUUWEJCU*#/rCFKQUCPFQVJGT&'%6pJQPGUECPECWUGKPVGTHGTGPEGYKVJ[QWTEQTFNGUURJQPG6T[
installing your phone as far away as possible from these types of electronic devices
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different
NQECVKQP+HVJKUFQGUPŏVUQNXGVJGRTQDNGOTGNQECVG[QWTVGNGRJQPGQTOQFGOHCTVJGTCRCTVHTQOGCEJQVJGTQTWUGCFKHHGTGPV
UWTIGRTQVGEVQT
6JGNQECVKQPQH[QWTVGNGRJQPGDCUGECPKORCEVVJGRGTHQTOCPEGQH[QWTEQTFNGUURJQPG(QTDGVVGTTGEGRVKQPKPUVCNNVJG
VGNGRJQPGDCUGKPCEGPVTCNK\GFNQECVKQPYKVJKPVJGTQQOCYC[HTQOYCNNUQTQVJGTQDUVTWEVKQPU
+HQVJGTVGNGRJQPGUKP[QWTJQVGNCTGJCXKPIVJGUCOGRTQDNGOVJGRTQDNGOKUKPVJGYKTKPIQTNQECNVGNGRJQPGUGTXKEG%QPVCEV[QWT
VGNGRJQPGUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
I hear other calls when using the telephone.
&KUEQPPGEVVJGVGNGRJQPGDCUGHTQOVJGPGVYQTMYCNNLCEM2NWIKPCFKHHGTGPVVGNGRJQPGDCUG+H[QWUVKNNJGCTQVJGTECNNUVJG
RTQDNGOKURTQDCDN[KPVJGYKTKPIQTNQECNUGTXKEG%QPVCEV[QWTUGTXKEGRTQXKFGTEJCTIGUOC[CRRN[
I hear noise on the cordless handset and the keys do not work.
/CMGUWTGVJG%CVPGVYQTMECDNGKURNWIIGFKPUGEWTGN[
Common cure for electronic equipment.
+HVJGVGNGRJQPGKUPQVTGURQPFKPIPQTOCNN[RWVVJGEQTFNGUUJCPFUGVKPVJGVGNGRJQPGDCUG+HKVFQGUPQVſZVJGRTQDNGOVT[VJG
following (in the order listed):
&KUEQPPGEVVJG%CVPGVYQTMECDNGVQVJGVGNGRJQPGDCUG
&KUEQPPGEVVJGDCVVGT[QPVJGEQTFNGUUJCPFUGV
9CKVCHGYOKPWVGUDGHQTGEQPPGEVKPIVJG%CVPGVYQTMECDNGVQVJGVGNGRJQPGDCUG
+PUVCNNVJGDCVVGT[CICKPCPFRNCEGVJGEQTFNGUUJCPFUGVKPVJGVGNGRJQPGDCUG
9CKVHQTVJGEQTFNGUUJCPFUGVVQU[PEJTQPK\GYKVJVJGVGNGRJQPGDCUG#NNQYWRVQQPGOKPWVGHQTVJKUVQVCMGRNCEG
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VTech SIP Cordless Series Specifications

General

Brand	VTech
Model	SIP Cordless Series
Category	Cordless Telephone
Language	English