VTech Tote & Go Laptop Web Connected - TROUBLESHOOTING

11
NOTE: This will delete all your downloads and require you to create a new
user ID when connecting to the VTech
®
Learning Lodge Navigator
TM
.
If the VTech
®
Tote & Go Laptop
TM
is connected properly, you will see
this picture
shown on the screen of your VTech
®
Tote & Go
Laptop
TM
. Your progress will automatically upload to the computer. And
you will be taken directly to the VTech
®
Learning Lodge Navigator
TM
website,
where you can enjoy all of the online features.
CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat source.
3.
Remove the batteries when the unit is not in use for an extended period of time.
4. Do not drop the unit on a hard surface and do not expose the unit to
moisture or water.
TROUBLESHOOTING
If for some reason the program/activity stops working, please follow these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5.
If the product still does not work, replace with an entire set of new batteries.
6. If the screen is frozen and not responding to any input, insert the tip of a
paper clip (or a similar object without a sharp tip) into the small hole
labeled “RESET” located on the bottom of the unit.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we encourage
you to visit us online or contact our Consumer Services Department with any
problems and/or suggestions that you might have. A support representative will
be happy to assist you. Before requesting support, please be ready to provide
or include the information below:
• Thenameofyourproductormodelnumber(themodelnumberistypically
located on the back or bottom of your product).
• Theactualproblemyouareexperiencing.
SOFTWARE INSTALLATION / CARE & MAINTENANCE