Consumer Services
Creating and developing VTech products is accompanied by a responsibility that
we at VTech
®
take very seriously. We make every effort to ensure the accuracy of
the information, which forms the value of our products. However, errors sometimes
can occur. It is important for you to know that we stand behind our products and
encourage you to call our Consumer Services Department with any problems and/or
suggestions that you might have. A service representative will be happy to help you.
UK Customers:
Phone: 0330 678 0149 (from UK) or +44 330 678 0149 (outside UK)
Website: www.vtech.co.uk/support
Australian Customers:
Phone: 1800 862 155
Website: support.vtech.com.au
NZ Customers:
Phone: 0800 400 785
Website: support.vtech.com.au
Product Warranty/Consumer Guarantees
UK Customers:
Read our complete warranty policy online at vtech.co.uk/warranty.
Australian Customers:
VTECH ELECTRONICS (AUSTRALIA) PTY LIMITED – CONSUMER GUARANTEES
Under the Australian Consumer Law, a number of consumer guarantees apply to
goods and services supplied by VTech Electronics (Australia) Pty Limited.
Please refer to vtech.com.au/consumerguarantees for further information.
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat sources.
3. Remove the batteries if the unit will not be in use for an extended period of time.
4. Do not drop the unit on hard surfaces and do not expose the unit to moisture
or water.
5. If the unit is not working properly, install a brand new set of batteries.
Environmental Phenomena
Electrostatic discharge may cause the unit to malfunction. If this occurs, reset the
unit by sliding the Power Switch to OFF to turn off the unit. Then slide the Power
Switch to the Low/High Volume Position to turn the unit on. Or remove the batteries
for 10 seconds and then reinstall them, followed by powering on the unit.
Care & Maintenance
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