VTech VC931 - User Manual

9 – 3.5mm line jack
• Connecttoaudiooutputdevice(optional).
10 – micro SD card slot
11 – LED indicators
• Flashorangeandbluealternatelywhenthe
cameraunitisinpairingmode.
• Orangeissteadyonwhenthecameraunit
isconnectingtotheInternet.
• Orangeandbluearesteadyonwhenthe
cameraunitisidle.
• Flashorangeandblueslowlyduringvideo
streaming.
• Flashorangeandbluequicklyand
alternatelywhenthecameraunitis
updatingitsfirmware.
12 – Volume –
• Presstodecreasethespeakervolume.
Volume +
• Presstoincreasethespeakervolume.
13 – Pair/reset button
• Pressandholdforthreesecondstoenter
pairingmode.
What’s in the box
YourIPcamerapackagecontainsthefollowing
items.Saveyoursalesreceiptandoriginal
packagingintheeventwarrantyserviceis
necessary.
2.4GHz Pan and Tilt
IP Wi-Fi Camera
Installation guide
VC931
VC931-12
VC931-14
VC9311-112
VC9311-122
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Overview
1 – Light sensor
2 – Infrared LEDs
• Allowyoutoseeclearlyinadark
surrounding.
3 – Camera lens
4 – Microphone
5 – Antenna
• ConnecttorouterwithWi-Fi.
6 – Speaker
7 – Power jack
8 – Ethernet port
• ConnecttorouterwithaRJ45network
cable(optional).
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Test the location for IP Camera
Beforeyouinstallyourcameraunit,youneedto
testwhichofyourselectedmonitoringareaswithin
thehousehavegoodWi-Fisignalstrength.You
canuseyourmobiledevice’sWi-Fisignalstrength
indicatortoassistinchecking.Onceyouhave
identifiedthesuitablelocation,youcaninstallyour
cameraunit.Adjustthedistancebetweenyour
cameraunitandtheWi-Firouterifneeded.
TIP
• Dependingonsurroundingsandobstructingfactors,
suchastheeffectdistanceandinternalwallshave
onsignalstrength,youmayexperiencereduced
Wi-Fisignal.ToimprovetheWi-Fisignalstrength,
adjustthedistanceordirectionofyourmobile
device.Checkwithyourmobiledeviceagain.
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WIFI MAC:0012A4A3CE4
LAN MAC:00122A4A3CE5
S/N:VM500006007
Model:VC931
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Requirements
Makesureyoursystemincludesthefollowing
components,andtheymeettheminimum
requirement.
Smartphones/tablets
• Android
®
oriOSdevices
with3G/4Gmobile
communication.
• Android4.4orlater;or
iOS8.0orlater.
Network Wi-Fi
Wi-Firouter 2.4GHzIEEE802.11b/g/n
Internetconnection
Atleast1.0Mbpsupload
bandwidthpercamera
Videocodec H.264
microSDcard
(optional)
SupportClass4orhigher,
withstoragecapacityupto
32GB
How the system works
TheWi-Firouter(notincluded)providesInternet
connectivitytoyourcamera.Itservesasa
communicatingchannelbetweenyourcamera
andMyVTech Camsmobileapp,allowingyouto
monitorand/orcontrolyourcamerathroughthe
appwhereveryouare.
1microSDcardforVC9311-112/VC9311-122
(pre-installedinthecameraunit)
Connect
Youcanchoosetosetupthecameraunit
fordesktopusage,wallmountingorceiling
mounting.
NOTES
• Useonlythecamerapoweradaptersuppliedwith
thisproduct.
• Makesurethecameraunitisnotconnectedtothe
switchcontrolledelectricoutlet.
• Connectthepoweradapterinaverticalorfloormount
positiononly.Theadapter’sprongsarenotdesigned
toholdtheweightofthecameraunit,sodonot
connectittoanyceiling,under-the-table,orcabinet
outlet.Otherwise,theadaptermaynotproperly
connecttotheoutlet.
• Makesurethecameraunitandthepoweradapter
cordareoutofreachofchildren.
Connect the IP Camera
Wi-Fi connection
NOTES
• BeforeyouconnecttheIPcamera,makesureyou
haveInternetaccessandaWi-Firouter
(IEEE 802.11 b/g/n).Datachargesapplyand
serviceplanmayvaryforInternetaccess.Routeris
notincluded.
• Donotpluginthenetworkcable.
• TomaintaincompliancewiththeFCC’sRFexposure
guidelines,placetheIPcameraatleast20cmfrom
nearbypersons.
1. Connectthepoweradaptertothecameraunit
andapowersupply.
2. Placethecameraunitatadesiredplace.
NOTES
• ToturnofftheIPcamera,unplugthecameraunit
fromthepowersupply.
Cable connection (optional)
Afteryouhavepairedthecameraunitwithyour
mobiledeviceviaWi-Fi,youcanconnectthe
cameraunittotheInternetusingthenetwork
cabletooptimizeyourInternetconnection.Refer
totheonlineappmanualfortheinstructionson
howtopairyourcameraunitwithyourmobile
device.
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micro SD
Go to www.vtechphones.com
to register your product for
enhanced warranty support and
latest VTech product news.
Congratulations
onpurchasingyournewVTechproduct.Before
usingthisIPcamera,pleasereadImportant
safety instructions.
Forsupport,shopping,andeverythingnewat
VTech,visitourwebsiteat
www.vtechphones.com. InCanada,visit
www.vtechcanada.com.
Operating range
TheoperatingrangeoftheIPCameraisupto
1,000feetoutdoorsor150feetindoors.The
actualoperatingrangemayvarydepending
ontheenvironmentalconditionsandother
interferencessuchaswalls,doorsandother
obstructions.
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Installationguide Importantsafety
instructions
Quickstartguide
Set up IP camera
AfteryouhaveconnectedtheIPcamera,referto
theQuickstartguideincludedinyourpackageto
setupyourcamera.
IPcamerasetup:
• Installmobileapp
• Createcameraaccount
• Addcamera
Protect your privacy and online
security
VTechcaresaboutyourprivacyandpeaceof
mind.That’swhywe’veputtogetheralistof
industry-recommendedbestpracticestohelp
keepyourwirelessconnectionprivateandyour
devicesprotectedwhenonline.Werecommend
youcarefullyreviewandconsidercomplyingwith
thefollowingtips.
Ensureyourwirelessconnectionissecure.
• Beforeinstallingadevice,ensureyourrouter’s
wirelesssignalisencryptedbyselectingthe
“WPA2-PSKwithAES”settinginyourrouter’s
wirelesssecuritymenu.
Changedefaultsettings.
• Changeyourwirelessrouter’sdefaultwireless
networkname(SSID)tosomethingunique.
• Changedefaultpasswordstounique,strong
passwords.Astrongpassword:
- Isatleast10characterslong.
- Iscomplex.
- Doesnotcontaindictionarywordsor
personalinformation.
- Containsamixofuppercaseletters,
lowercaseletters,specialcharactersand
numbers.
Keepyourdevicesuptodate.
• Downloadsecuritypatchesfrom
manufacturersassoonastheybecome
available.Thiswillensureyoualwayshave
thelatestsecurityupdates.
• Ifthefeatureisavailable,enableautomatic
updatesforfuturereleases.
DisableUniversalPlugandPlay(UPnP)onyour
router.
• UPnPenabledonaroutercanlimitthe
effectivenessofyourfirewallbyallowingother
networkdevicestoopeninboundportswithout
anyinterventionorapprovalfromyou.Avirus
orothermalwareprogramcouldusethis
functiontocompromisesecurityfortheentire
network.
Formoreinformationonwirelessconnections
andprotectingyourdata,pleasereviewthe
followingresourcesfromindustryexperts:
1. FederalCommunicationsCommission:
WirelessConnectionsandBluetoothSecurity
Tips–
www.fcc.gov/consumers/guides/how-protect-
yourself-online.
2. U.S.DepartmentofHomelandSecurity:
BeforeYouConnectaNewComputertothe
Internet–
www.us-cert.gov/ncas/tips/ST15-003.
3. FederalTradeCommission:UsingIPCameras
Safely–
https://www.consumer.ftc.gov/articles/0382-
using-ip-cameras-safely.
4. Wi-FiAlliance:DiscoverWi-FiSecurity–
http://www.wi-.org/discover-wi-/security.
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Summary

Whats in the box

Requirements

Overview

How the system works

Protect your privacy and online security

Connect

Connect the IP Camera

Steps to connect the IP camera unit and power supply.

Wi-Fi connection

Instructions for establishing a wireless connection for the IP camera.

Cable connection (optional)

Optional steps for connecting the camera via an Ethernet cable for internet access.

Set up IP camera

Test the location for IP Camera

Mount the IP Camera (optional)

Insert micro SD card (optional)

Connect to audio output device (optional)

Pair new IP camera

General product care

Storage

Frequently asked questions

Technical specifications

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document is an installation guide for the VTech VC931 series of 2.4GHz Pan and Tilt IP Wi-Fi Cameras, including models VC931, VC931-12, VC931-14, VC9311-112, and VC9311-122.

Function Description:

The VTech VC931 series IP Wi-Fi camera is designed for monitoring an area, providing live video feeds, and capturing videos when motion is detected. It connects to the Internet via a Wi-Fi router, allowing users to monitor and control the camera remotely through the MyVTech Cams mobile app on their smartphones or tablets. The camera features pan and tilt capabilities, enabling users to adjust the viewing angle. It includes a light sensor, infrared LEDs for night vision, a camera lens, a microphone, and a speaker for two-way audio communication. An antenna facilitates Wi-Fi connectivity, and an Ethernet port is available for an optional wired connection to the router. The camera also includes LED indicators to show its status, a micro SD card slot for local video storage, and a 3.5mm line jack for connecting an external audio output device. A pair/reset button is provided for pairing and resetting the device.

Important Technical Specifications:

• Models: VC931, VC931-12, VC931-14, VC9311-112, VC9311-122
• Connectivity: 2.4GHz Pan and Tilt IP Wi-Fi Camera
• Network: Wi-Fi (2.4GHz IEEE 802.11 b/g/n)
• Frequency: Camera unit: 2412 - 2462 MHz
• Channels: 11
• Video Codec: H.264
• Power Requirement: Camera unit power adapter: Input: 100-240V AC 50/60Hz, Output: 5V DC 1500mA
• Internet Connection: At least 1.0 Mbps upload bandwidth per camera
• Micro SD Card (optional): Supports Class 4 or higher, with storage capacity up to 32GB. Models VC9311-112/VC9311-122 come with a pre-installed 16GB micro SD card.
• Mobile Device Compatibility: Android® or iOS devices with 3G/4G mobile communication. Android 4.4 or later; or iOS 8.0 or later.
• Maximum IP Cameras: A maximum of 10 IP cameras (VC921 and VC931 series) can be paired to a single camera account.

Usage Features:

• Remote Monitoring: Monitor and control the camera from anywhere using the MyVTech Cams mobile app.
• Pan and Tilt: Adjust the camera's viewing angle remotely.
• Night Vision: Infrared LEDs allow for clear viewing in dark surroundings, displaying the camera view in black and white.
• Two-Way Audio: Built-in microphone and speaker enable two-way communication. An external self-powered speaker can be connected for enhanced sound quality via the 3.5mm line jack.
• Video Recording: Capture videos when motion is detected and save them to a micro SD card.
• Installation Options: Can be set up for desktop usage, wall mounting, or ceiling mounting. A wall mount bracket is included for mounting.
• Flexible Connectivity: Supports Wi-Fi connection for wireless setup and an optional Ethernet cable connection for optimized Internet connection.
• LED Indicators: Provide visual feedback on the camera's status, including pairing mode, Internet connection, idle state, video streaming, and firmware updates. These LEDs can be turned off via the app settings if desired.
• Volume Control: Buttons on the camera allow for increasing or decreasing the speaker volume.
• Pairing Mode: A dedicated button allows users to enter pairing mode for connecting to the mobile app.

Maintenance Features:

• Product Registration: Register the product at www.vtechphones.com for enhanced warranty support and latest VTech product news.
• Firmware Updates: The camera's LED indicators will flash quickly and alternately when its firmware is updating, ensuring the device stays up to date with the latest features and security patches.
• Cleaning: Clean the product with a soft cloth. Do not immerse the camera unit in water, clean it under the tap, or use cleaning spray or liquid cleaners. Ensure the camera unit is dry before reconnecting to the mains.
• Storage: When not in use for an extended period, store the camera unit and adapter in a cool and dry place.
• Troubleshooting: The guide provides a frequently asked questions section to address common issues such as LED brightness, camera unresponsiveness, black and white screen, and connection loss.
• Security Recommendations: VTech emphasizes privacy and online security, recommending users:
  • Ensure wireless connection is secure by using "WPA2-PSK with AES" encryption.
  • Change default wireless router settings, including SSID and passwords, to unique and strong passwords (at least 10 characters, complex, no dictionary words or personal info, mix of uppercase, lowercase, special characters, and numbers).
  • Keep devices up to date by downloading security patches and enabling automatic updates.
  • Disable Universal Plug and Play (UPnP) on the router to enhance firewall effectiveness.
  • Provides external resources from FCC, U.S. Department of Homeland Security, and Wi-Fi Alliance for more information on wireless connections and data protection.
• Micro SD Card Handling: Prior to inserting or ejecting the micro SD card, the camera must be powered off by unplugging it from the power supply to prevent data corruption or damage.
• Optimal Placement: Before installation, test Wi-Fi signal strength in selected monitoring areas using a mobile device. Adjust the distance between the camera unit and the Wi-Fi router to improve signal strength if needed, considering environmental factors like distance and internal walls.
• Power Adapter Usage: Use only the VTech-supplied power adapter. Connect the adapter in a vertical or floor mount position only, ensuring it's not connected to ceiling, under-the-table, or cabinet outlets, as the prongs are not designed to hold the camera's weight. Keep the camera unit and power adapter cord out of reach of children.

VTech VC931 Specifications

General

Brand	VTech
Model	VC931
Category	Security Camera
Language	English