VTech VH6220 - User Manual

Need help?

Do you have a question about the VTech VH6220 and is the answer not in the manual?

Summary

Connect to IP Phone via EHS using EHS Cable 1

Connecting Headset to SNOM D3;D735;D785 IP Phone

Steps for connecting VTech headset to specific SNOM IP phones using EHS cable 1.

Testing Headset Connection

How to confirm headset functionality after physical connection.

Connect to IP Phone via EHS using EHS Cable 2

Connecting Headset to SNOM D7 Series IP Phone

Steps for connecting VTech headset to SNOM D7 Series phones (excl. D785/D735) via EHS cable 2.

Testing Headset Connection with EHS Cable 2

Procedure to verify headset operation after connecting to SNOM D7 Series phones.

Summary

Connect to IP Phone via EHS using EHS Cable 1

Connecting Headset to SNOM D3;D735;D785 IP Phone

Steps for connecting VTech headset to specific SNOM IP phones using EHS cable 1.

Testing Headset Connection

How to confirm headset functionality after physical connection.

Connect to IP Phone via EHS using EHS Cable 2

Connecting Headset to SNOM D7 Series IP Phone

Steps for connecting VTech headset to SNOM D7 Series phones (excl. D785/D735) via EHS cable 2.

Testing Headset Connection with EHS Cable 2

Procedure to verify headset operation after connecting to SNOM D7 Series phones.

This document outlines the connection and usage of a VTech headset with SNOM IP phones, specifically detailing two different EHS (Electronic Hook Switch) cable configurations. The primary function of this system is to enable users to manage calls directly from their headset, providing a hands-free communication solution integrated with their desk phone. This integration allows for answering, ending, and making calls without physically interacting with the phone's handset, enhancing convenience and productivity in a professional environment.

The system is designed for ease of setup and operation, with clear instructions and visual aids provided to guide users through the connection process. The headset itself is a key component, offering the core functionality of audio input and output, while the EHS cables facilitate the electronic communication between the headset base and the SNOM IP phone. This electronic communication is crucial for features like remote call control, where the headset's buttons can trigger actions on the phone.

Usage Features:

The VTech headset system offers several usage features designed to streamline communication:

Remote Call Control: The most significant feature is the ability to answer, end, and make calls directly from the headset's ON/OFF button. This eliminates the need to lift the phone's handset or press buttons on the phone itself, allowing users to remain mobile or focused on other tasks while managing calls.
Headset Mode Activation: To enable the headset's functionality, users must activate headset mode on their SNOM IP phone by pressing a dedicated button. This action typically illuminates a status icon on the phone's LCD display or an LED light on specific phone models (like the SNOM D785 series), confirming that the headset is active and ready for use.
Compatibility with SNOM IP Phones: The system is designed to be compatible with various SNOM IP phone models, categorized into two main groups based on the EHS cable required.
- EHS Cable 1: This cable is used for SNOM D3 Series phones (D305, D315, D345, D375, D385) and SNOM D785/D735 IP phones. The connection involves plugging one end of the EHS cable (labeled "#1 EHS JACK (ON HEADSET BASE)") into the headset base's EHS jack (marked with a red dot) and the other end (labeled "EHS JACK (ON PHONE BASE)") into the "EXT" EHS jack on the SNOM phone. Additionally, a separate headset audio cable connects the headset base's "PHONE JACK (ON HEADSET BASE)" (blue dot) to the audio port on the SNOM phone.
- EHS Cable 2: This cable is for SNOM D7 Series IP phones, excluding the D785/D735 models (specifically D710, D712, D715, D725, D745, D765). Similar to EHS Cable 1, one end of EHS Cable 2 (labeled "#2 EHS JACK (ON HEADSET BASE)") plugs into the headset base's EHS jack (red dot), and the other end (labeled "EHS JACK (ON PHONE BASE)") connects to the EHS jack on the SNOM phone. The headset audio cable also connects the headset base's "PHONE JACK (ON HEADSET BASE)" (blue dot) to the audio port on the SNOM phone.
Visual Indicators: The system provides visual feedback to confirm successful connections and active modes. The EHS jacks on the headset base are color-coded (red dot for EHS, blue dot for phone audio), and the phone's LCD display or LED lights indicate when headset mode is active.
Testing Functionality: After connecting the cables and activating headset mode, users are instructed to test the headset by pressing its ON/OFF button to make, answer, or end a call. This ensures that the telephone line connected to the IP phone is properly integrated with the headset system.

Maintenance Features:

While the document does not explicitly detail maintenance features in terms of cleaning or repair, it provides crucial information for ensuring proper functionality and troubleshooting, which can be considered preventative maintenance for the system's operation:

Correct Cable Orientation: For EHS Cable 2, a specific note emphasizes the importance of correctly orienting the cable when plugging it into the EHS jack on SNOM D710/D712/D715/D725/D745/D765 IP phones. Plugging it in upside down will prevent a successful EHS connection. This highlights the need for careful installation to avoid operational issues.
Referencing User Manuals: The document repeatedly advises users to refer to the user's manual of their VTech or SNOM IP phones. This is critical for locating the exact positions of the EHS jack and audio port on their specific phone model, as these locations can vary. This guidance empowers users to correctly set up and troubleshoot connections, preventing potential errors due to incorrect port identification.
Troubleshooting Guidance: Although not a dedicated troubleshooting section, the instructions implicitly guide users in identifying common setup issues. For instance, if the headset mode icon does not appear or the LED light does not turn on, it suggests a problem with the connection or activation process, prompting users to recheck their steps. The testing phase after connection serves as an immediate check for functionality, allowing users to address issues promptly.
Clear Labeling: The cables and ports are clearly labeled (e.g., "#1 EHS JACK (ON HEADSET BASE)", "EHS JACK (ON PHONE BASE)", "PHONE JACK (ON HEADSET BASE)", "HEADSET AUDIO JACK (ON PHONE BASE)"), which significantly aids in correct identification and connection, reducing the likelihood of misconnections that could lead to system malfunction. This clear labeling acts as a built-in guide for proper setup, minimizing the need for extensive troubleshooting later.

In summary, the VTech headset system, when integrated with SNOM IP phones via the specified EHS cables, offers a robust and convenient hands-free communication solution. Its design prioritizes ease of use and reliable connectivity, supported by clear instructions and visual cues. While explicit maintenance steps are not detailed, the emphasis on correct installation, cable orientation, and referencing phone manuals serves as a foundational approach to ensuring the system's long-term operational integrity.

VTech VH6220 Specifications

General

Product Type	Headset
Microphone	Yes
Volume Control	Yes
Connectivity Technology	Wireless
Wearing Style	Over-the-head
Compatibility	Desk phone
Connection	DECT 6.0
Color	Black

Related product manuals