14 Emission Control Systems Information and Warranty
100_0000_0012.fm 47
How to Make a Claim
In the event that any emission-related part is found to be defective during the warranty period, you shall
notify Wacker Neuson Product Support Department (1-800-770-0957, or
technical.support@wackerneuson.com, or wackerneuson.com ), and you will be advised of the
appropriate dealer/service center where warranty repair can be performed. All repairs qualifying under
this limited warranty must be performed by an authorized Wacker Neuson dealer/service center.
You must take your Wacker Neuson engine/equipment along with proof of original purchase date, at your
expense, to the authorized Wacker Neuson dealer/service center during their normal business hours.
For owners located more than 100 miles from an authorized dealer/service center (excluding the states
with high-altitude areas as identified in 40 CFR Part 1068, Appendix III), Wacker Neuson will pay for pre-
approved shipping costs to and from an authorized Wacker Neuson dealer/service center.
Claims for repair or adjustment found to be caused solely by defects in material or workmanship will not
be denied because the engine/equipment was not properly maintained and used.
The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
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